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“Honestly I feel from reading the other comments either I got extremely lucky or this company really adjusted its values. I ordered several products from them and needless to say the process was a dream. I will definitely be ordering from them again. Great company, great prices, amazing customer service. Can’t beat it.”
“Great, helpful staff! My wife and I own a home down the street. Southside Hardware’s employees have helped me pick out hardware for various projects. Thankful!”
“Hands down the BEST gardening store in the area I've found! Wonderful help from the associate, my needs were met and then some. Wide selection of seeds, plants, soil, organic pesticides, and fertilizer. Plus there is a library of gardening knowledge among the employees expertise. 6 stars if I could!”
“Excellent customer service, take your business here instead of the other locations for hardware. Not knocking them, just saying the staff here were super helpful in comparison to what I’m used to. The staff deserves recognition for that, I’ve experienced a lot of hardware store staff… this was what I pray for when I’m on the road for work. Thanks again guys.”
“I Loved this little place! I will start coming in here more often now to help the small business man stay strong. Everyone that worked there made sure I was taken care of, I like that. I filled up my rv propane tanks, I was in and out in no time.”
“I Had 2 Lawnmower Blades Sharpened There. Excellent Job They Did. Great Friendly Staff and The Hardware is Loaded with All Types of Hardware Items including hard to find Items. I Love this Place.”
“They have great selection of products and decent prices. Customer service quality depends on who you ask..some of the ladies there are very helpful and a couple hate their job and aren’t helpful and lack common sense. It’s best to not need any help, honestly.”
“Love this place! You can still count on assistance rather than a scowling employee elsewhere. Matt was to the rescue for this dummies lack of know how. Always never a hassle. Highly recommend.”
“Came in to get screws to mount a front license plate. I didn't really know what I was doing. The employee offered to help, and figured out what screws to use and did the installation for me in the parking lot. All for the cost of a couple screws. Top tier customer service.”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“The little neighborhood hardware stores are always amazing. Though it's a small store, I'm pretty sure they have more products that I'm looking for than the big box stores. Always helpful and super knowledgeable!”
“Hey, I wanted to give a big shout out to Jake. This guy goes above and beyond for us. He’s helped us out on many projects renting out equipment had to come and fix it when it’s broke on his own time. We will continue to buy things and rent things from KK, what a great person to have on their sales team”
“This Ace Hardware is really the best. I have used some of their services several times. They will re-screen your windows and they are just the nicest people they really do try to help.”
“Went here with extra special friend. She needed all kinds of different things for projects she was working on. She literally spent hours looking around and picking out what she wanted. She has such a wild and crazy imagination it was fun to watch. The staff was very helpful and friendly”
11AM - 4PM
2077 Congressional Dr, St. Louis
Hardware Stores
“I took a class this morning, and ADRIAN was my teacher. I called yesterday (Friday) being very upset about my 2 - 3 month bad experience with a different woodworking supply store regarding a class that I really needed to take before taking an online course (the one of my dreams - so excited) in November. When I called I spoke with TIM, who could not have been more so down-to-earth, kind, tuned-in, and helpful. He asked, "Can you come in tomorrow morning?" The class was the best class, AND teacher who taught me esoteric details that , I swear, opened a blocked pathway in my brain. I've been trying to break through it for a couple of decades! He left nothing out. Have you ever taken a class or read a how-to-book where you don't find out until later that they intentionally left out key points or steps that would make you or break you. Status or job security has to be the reason. Walking to my car after the class I was thinking, "This is the first day of the rest of my life." That sounds cornball - it even surprised me! I was, and am, over-the-moon with this experience. Also(!), the store itself is like a child's dream candy store to a woodworking enthusiast or professional. And the STAFF is top-notch. They are good guys, and that is saying a lot these days.”
“Great customer service. Friendly staff who are willing to answer questions and they don’t make you feel like an idiot for being a novice or a newbie. The store is packed with all kinds of things you didn’t even know you needed. I recommend Rockler for your woodworking needs in the St. Louis area.”
“Carter Locke worked here. He's my goat. Amazing customer service, I love the smell of paint. I always get the free popcorn and some jellybeans whenever I go by. This place is always super helpful, thank you very much.”
“I always love shopping here even if I end up not getting anything. At least as much as most guys enjoy seeing all the tools and assorted lawn equipment. The service is very friendly and professional and they always ask me if I need help. They are awesome and the best!!”
“Most helpful, knowledgeable hardware store I have ever experienced. Shop there all the time and have been doing so for years. I can get in and out in a matter of a few minutes. Contrast that to big box stores where you can get your daily walking requirement in before you find what you need or before you can talk to an employee. And most big box employees are not very knowledgeable.”
“The Frankenpumpkin event was awesome. Kids absolutely loved it and enjoyed themselves. Went inside to browse and was asked by multiple employees if I need assistance. All the staff was super friendly and more than happy to help. Will definitely return for future purchases”
“Great store when looking for cabinet or door hardware. Incredible selection and good resource when looking to match existing or historic fixtures. A little pricey but high quality hardware so really depends what’s important to you. Either way, worth a visit to get ideas and explore options.”
“We ordered a toaster because we didn't want to buy one from a big box store, then we came back to have hedge clippers sharpened. They did such a great job that we came back with clippers. Next will be the secateurs.
Friendly, helpful folks and great music playing.”
“Tom Theiss exceeded our highest expectations when handling our hardware order for our new home. He is an honorable guy who really cares about his clients. It is a pleasure working with Theiss and we strongly recommend doing business with him. Terry and Paul Flotken”
“First experience takeaways at Norrenberns. Professional crew behind the desk, had everything I needed in stock and David T the delivery crew helped me carry some extremely heavy 2x12x20' off the alley into the backyard without question. I was a long time customer of Forest Park Lumber and feel I have have found it's long lost twin. Keep buying from local business' continues to be my goal. Thanks for the great service.”
“Honestly,I stumbled upon this place when the big box stores consistently messed up my orders and deliveries. This place gives great advice and customer service. The lumber has been top notch, delivered right to your truck or project.Beyers Lumber has gained a loyal customer. I wish I could keep them my secret weapon, but when somethings this good you need to share it with the world.”
“Just Around The Corner Wood Floors made the experience so much easier. Wayne Brooks did an excellent job consulting and educating me about the process and dividing the work into two different sections so it would be the least disruptive in my life. Mark, David, Jake, Brian, Dave, Ryan, Todd, and Jacob all worked on the floors for many days. Some of the wood panels had to be replaced. The workers went above and beyond , even putting out food and water for my pets because they knew I wouldn’t be there in the early morning. I would definitely hire them for work in the future!”
“Always have a positive experience here. Employees are friendly and very helpful. They always have the standard stuff in stock, sometimes even the niche things. Thanks again guys!”
“Decided to stop by here and see if I could get a nice tool set put together for my son for Christmas and this store did not disappoint. I found everything I needed plus some. The staff was very nice and helpful.”
“I called ahead of time to make sure they had the fuel filter and fuel hoses that I needed. Scott is cognizant of the fact that one’s shopping experience doesn’t always start when you go through the front door, sometimes it starts on the phone. I was impressed with Scott’s product knowledge, that he really appreciated the call. Jesus knew exactly what I needed and even suggested that I replace the hose clips with hose clamps, which I did. As I started to walk away with my old, nasty fuel filter and hoses, Jesus said, let me throw that away for you, sir. I had great service from the beginning to the very end, as I told Scott and Jesus, I have found my new “go to” lawnmower place, having recently moved to this area. Ron”
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“Overall a very beautiful store... very clean and well merchandised. The couches are very comfortable and RH overall has a great quality product. The layout here is helpful if you are wanting to order... They have an entire wall of Wood Finish Samples, fabrics, and more. I am hoping RH will do a Gallery Store in St. Louis one day with a restaurant.”