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“Honestly I feel from reading the other comments either I got extremely lucky or this company really adjusted its values. I ordered several products from them and needless to say the process was a dream. I will definitely be ordering from them again. Great company, great prices, amazing customer service. Can’t beat it.”
“Management and staff are incredibly kind, knowledgeable and helpful. I often go with my small kiddos and they often help me load my items. Great selections, wonderful prices. If it is available at Branneky, we are getting it there.”
“This has to be the best hardware store hands down. I don't think I've ever been there for longer than 5 minutes. They're almost always available to meet you at the door to walk you to what you need, get you exactly what you need plus some advice, and get you out the door in no time flat. I'm so happy these guys are in town! Recommend them to everyone I know!”
“I like going to the local hardware stores to support the business.... Instead of the big hardware stores. I find it that the employees of the smaller stores TRUELY care about the products sold in there stores and wants you to get the stuff needed for the project you are working on.”
“I love harbor freight. I use their Bauer and Hercules line. I really think the Hercules Hammer Drill is more powerful than my Milwaukee Hammer Drill.
For the price, it’s a no brainer, if you want red and black theme, go Bauer. Warranty is great, any issues they will just swap out.”
“Seamless ordering and delivery service. I recently purchased a Flex Die Grinder. Beaver Industrial Supply price was a bit better, $20 lower than most online tool shops. Website was clean so ordering the tool was simple. I immediately received confirmation of order. The next day, I received an email that it shipped and email included the tracking information. The tool arrived 1 week from ordering. Nice!!! Packaging was done right - solid box overpack with bubblewrap inside. The tool packaging was prestine and completely sealed by Flex Tool Manufacturing - not opened before... Die Grinder was in perfect shape and works perfectly. This was a perfect order, ship and delivery experience.”
“Phenomenal employees at this location! Ran in to grab something and my 7 year old started feeling sick from acid reflux. The employees so kind to us and made sure that we had what we needed to help him feel better.”
“The only place in the greater St. Louis Area that sells Rare/hard to find peppers. Found a few Aji pepper starts! Never been able to get my hands on them before, now Ive got a supplier for these awesome specimens. Hope to see more starts like this in the future!”
“Our neighborhood ACE. The staff are always friendly & attentive to customers. We greatly appreciate their personal assistance in finding just the right product for little DIY jobs at home, and we're especially happy that they have stocked a large variety of high quality spring flowers the last couple of years. We will continue to patronize this store.”
“Went here with extra special friend. She needed all kinds of different things for projects she was working on. She literally spent hours looking around and picking out what she wanted. She has such a wild and crazy imagination it was fun to watch. The staff was very helpful and friendly”
“Beginner woodworker here. Let me start by saying I was kind of nervous going into the store because I’ve been to niche stores that are not very approachable towards beginners because of the knowledge gap. Luckily that was the exact opposite experience I had when I visited. Thomas helped me out, answered all my questions, help me select all the right tools and seemed genuinely and deeply interesting in woodworking. As a result my experience benefited because of he was extremely patient, kind, knowledgeable and funny during our interaction. I can’t wait to go back and get more toys.”
“I love to go to this Ace. It is the place for a woman to be able to find stuff. Staff there is always helpful. Small enough store to navigate. It’s always a pleasure!!!!”
“Love k and k. Visit there a few times a month .have all your rental needs and everything else that you may need for construction or even to help you on a project..definitely recommend these guys. And staff is fantastic!!!!”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“I cannot say enough good things to describe the employees in this shop. I have thoroughly enjoyed each and every class I have taken at this location as well as the personalities of each employee. Five stars is not high enough. I need more stars!!”
“Love this store. Family owned. They are always ready to help. The place is small but packed with a lot of stuff. I like paying more because is close to my house and they help. Quick in and out. Sign up for rewards.”
6:30AM - 4:30PM
139 W Jefferson Ave, Kirkwood
Hardware Stores
“Most helpful, knowledgeable hardware store I have ever experienced. Shop there all the time and have been doing so for years. I can get in and out in a matter of a few minutes. Contrast that to big box stores where you can get your daily walking requirement in before you find what you need or before you can talk to an employee. And most big box employees are not very knowledgeable.”
“Look at this Beauty! You get what you pay for! Thanks for the great customer service and that I got it in time. They were able to give me a proper quote over email and I shipped them to them right away. 2-3 weeks time frame and just in time for afternoon tea!”
“Carter Locke worked here. He's my goat. Amazing customer service, I love the smell of paint. I always get the free popcorn and some jellybeans whenever I go by. This place is always super helpful, thank you very much.”
7:30AM - 4:30PM
10500 Tesshire Dr, St. Louis
Hardware Stores
“Everyone here was extremely friendly from the moment I walked in. I didn't know exactly what I needed for repairs on some older homes and was able to show them pictures from which they immediately were able to help from. Instead of upselling me full bundles they looked for open packages to help on cost savings. Very knowledgeable and you can tell why they've been in business so long. Every employee was great to interact with! Highly recommend for any projects involving their materials.”
“I always love shopping here even if I end up not getting anything. At least as much as most guys enjoy seeing all the tools and assorted lawn equipment. The service is very friendly and professional and they always ask me if I need help. They are awesome and the best!!”
7AM - 3:30PM
1616 Woodson Rd, Overland
Hardware Stores
“Beyer Lumber has furnished the wood for my deck project and I was extremely pleased with the quality of the wood. The contractor used commented on the high quality of the lumber against the box stores. The wood was a much better quality so I would highly recommend getting wood materials from them.”
“I was shopping at the Home Depot in Manchester MO went my sugars dropped at the self check out. I would like to give thanks to Mary and Zach for assisting me. I didn't have my glucose tablets with me to bring up my sugar level. Mary got a sucker from another employee and Zach give me a sprite. Mary made me a seat to sit down and she kept checking on me. She would not allow me to leave the store until my a1c was over 70. I wanted management to know how appreciative I am of those two employees.”
“The staff, including Pete and Tom, are excellent! I brought in a lamp to check on parts needed for repair and both took their time and expertise to assist me with the repair. I cannot say enough about the customer service provided at this Ace Hardware location.”
“Five Stars – A Gem of a Store and an Exceptional Family Business
I absolutely love this store. As a designer who regularly sources hardware for high-end residential projects, I can confidently say that this place is a true gem—both in product selection and in service.
Locks and Pulls is owned and operated by one of the kindest, hardest-working families I know. Their commitment to their business and to their customers is evident in everything they do. Every interaction I’ve had with their team has been a positive one—they are knowledgeable, patient, helpful, and always go the extra mile to make sure you get exactly what you need.
They carry an impressive range of hardware, from stylish and affordable options to some of the most beautiful, high-quality luxury pieces on the market. And when I’ve needed something custom? They’ve always found a way to make it happen. We've found items here that I haven’t seen anywhere else.
What truly sets them apart is their customer service. On the rare occasion when there’s been an issue with an order, it’s been resolved quickly and graciously. That level of care is rare—and so appreciated.
Supporting local businesses is important to me, and Locks and Pulls exemplifies everything that’s great about doing so. If you’re considering shopping here, don’t hesitate. You’ll be glad you did.”
“I was looking for a C-clamp and they had a great selections and the prices were very good. I was impressed by everything I saw in the store and I will definitely go back if I need other tools.”
“We ordered a toaster because we didn't want to buy one from a big box store, then we came back to have hedge clippers sharpened. They did such a great job that we came back with clippers. Next will be the secateurs.
Friendly, helpful folks and great music playing.”
“Just Around The Corner Wood Floors made the experience so much easier. Wayne Brooks did an excellent job consulting and educating me about the process and dividing the work into two different sections so it would be the least disruptive in my life. Mark, David, Jake, Brian, Dave, Ryan, Todd, and Jacob all worked on the floors for many days. Some of the wood panels had to be replaced. The workers went above and beyond , even putting out food and water for my pets because they knew I wouldn’t be there in the early morning. I would definitely hire them for work in the future!”
“Staff is helpful and patient with my questions about various products. I haven't found anywhere in or around St. Louis that has 1/4 of the selection and I know the only hope you may have to beat the prices is rolling the dice online.”
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“We had an incredible experience furnishing our new home thanks to Ryan Jones at Restoration Hardware. The process of buying 'forever furniture' can be overwhelming, but Ryan made it easy, professional, and actually fun.
He went above and beyond by proactively managing our delivery logistics, communicating with us after hours, and even helping us consolidate orders to save on delivery fees. He is attentive, genuine, and clearly cares about his clients—he even remembered us the moment we walked back into the store for our second visit. If you are shopping here, ask for Ryan; he is truly top-tier!”