Aaron's Rent To Own, located at 6449 N PROSPECT AVE, GLADSTONE, MO, offers name brand lease-to-own electronics, furniture, and appliances. Customers describe the people at this location as very nice, friendly, professional, helpful, and respectful, with a welcoming attitude that makes shoppers feel the staff is genuinely interested in helping them. They are noted for having the best people and wanting the customer happy, with one reviewer wishing they could give more than five stars. While some experiences have been smooth, with one customer renting a washer and dryer that went real smooth, there have been instances of communication issues. One customer noted being given a floor model instead of new merchandise, and another experienced frequent calls due to a system error regarding tax charges, which caused frustration. However, the business has also shown compassion and understanding. In one case, when a customer fell behind on payments due to job loss, they were able to recover a game system with understanding and compassion, ensuring the invested money was not lost. This location is also a place where customers introduce new customers.
So far so good! Got washer/dryer set, love my new appliances. I wish the communication with the delivery guys was better but we eventually got it figured out!
July 2022
I have been with Aaron's for a long time. This location is by far the best location!
March 2022
I took my son over to Aaron's we like the store and location close to home the Employee that helped the both of us was very professional and friendly and helpful and respectful i enjoy his attitude i went in these past Saturday my son will be a new customer i am the one that turned him on Aaron's
