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“The best place to go for runners or walkers! Mike is so knowledgeable and patient. He first studied my old pair of running shoes and listened to what I liked, didn't like, and needed in a pair of shoes. He spent a lot of time helping me try out models and his first suggestion is the most comfortable pair of running shoes that I absolutely love- I feel like I can go in them forever! Thanks Big River!”
“Levi in Richmond Heights spent a lot of time helping me to choose the right pair of shoes. I have unique needs due to former surgeries, leg length issues and orthotics. He was very knowledgeable and I appreciated his insight and expertise.”
“Had an amazing experience with gateway disc sports! Contacted customer care and they walked me through everything I needed help with and went above and beyond to take care of me. Huge shoutout to Jenn on what she does for the company, can’t say I’ve had too much luck getting customer care like she offered! 10/10 will be a return customer!”
“Great atmosphere. But they don't have hockey gear. Staff was very helpful. They do have super nice baseball bats! Nice discount shoes bin! But kinda bland store. It's no oshmans.”
“The team member I dealt with was awesome. He asked if I needed help initially and gave me time to look around. He was knowledgeable about the products at the store and went above and beyond to insure I had a great experience. I visit Rally House every few months for several years, and this was my best experience ever. Thanks!”
“Went here looking for a specific item and Izze went above and beyond to make sure that we left with what we were looking for. Thanks Izze for being customer service orientated and knowledgeable of products, it's gratefully appreciated.”
“Staff was great. Wide variety of widths and sizes, which is important because the person I was buying for was a 4E. I popped in on Saturday afternoon to pick up a gift for the next day. The staff was friendly and knowledgeable. I was able to purchase a pair of shoes and was in and out in probably < 10 minutes!”
“I was Referred over by a sister store in West County Mall. I was looking for a very specific item - everyone was sold out but this location had ONE! After making a phone call they held the item for me. I drove well out of my way (in StL CWE in 5 o’clock rush hour traffic). When I arrived I was so excited, the staff was so nice and super helpful. I even made an add on purchase!! Thank You so much!”
“We used classic carpentry when we completely redid our kitchen 3 years ago. Jim was very professional, timely and the craftsmanship is awesome. We absolutely love our new kitchen, the cabinets they built are classic and timeless. Jim took my dreams and ideas and was able to make them come true. I especially love the 2 sided bar they built for us. One side is countertop height in the kitchen and the other side is bar height, they used gorgeous seeded glass in the doors so we could show off our platters and wine glasses. Still, 3 years later, everyone who comes to our house complements our kitchen... Especially the cabinets!”
“Over the weekend I had great service at the gun counter. I left a great review for the gentlemen that helped me and made sure I had everything I needed. I returned during the week to pick up my purchase and was basically ignored for 20 minutes. I went on my break expecting to be in and out since I was only picking up something I already purchased. In my opinion it was a crap show. I guess the employee in plain clothes waiting for approval was more important. They could multi task, I saw it done on a busy weekend. Took 40 minutes to get out of there.”
“Whole place is a vibe! Large selection of unique and stylish clothing and purses! Owner and her puppy were phenomenal host! Will be back when I need to get dress to step out!”
“I just had an amazing experience at this location. Recently I have been having issues with my back, knees, and feet. My doctor recommended to start buying wide shoes. I’ve never had a need to until now. As soon as I walked in an employee, Andrew, introduced himself and offered help if needed. I took him up on his offer and I’m glad I did! He was able to point out which shoes came in wide off the top of his head. He helped me choose a pair that fit well and also helped me try on two different kinds of insoles. My feet already feel better and I walked out of the store with my new shoes and insoles. Thank you, Andrew!”
“Love this place !!!! Fastest stringers in town! Always super friendly and helpful! Most places take up to a week to strings rackets however forever tennis strung my rackets within a couple of hours!”
“For me being a first time travel basketball coach I had many things I needed help with. When I went to order jerseys and shooter shirts I spent many hours online trying to find what I wanted and had a lot of questions. I just wish I found the amazing people at sports team USA first and I would have saved myself so much time. I spent almost an hour on the phone with a guy named Tom who wanted to make sure every question I had was answered. Everything I ordered came quick and when I had to get a shooter shirt rushed before a game Tom made sure I had it in time. Absolutely great people and business and I will continue to recommend them to others!!”
“Went there and a guy came in and stole a bunch of stuff then ran out.
Also I asked if the shirts shrunk at all after washing them, they said no, but it turns out they shrink a lot. Get a size larger so you don’t waste your money like me.”
“I just wanted to take a moment to give a big shoutout to Shannise. She was incredibly helpful with my return and went above and beyond by providing insightful information about a promotion they had running, which ended up saving me money. Her exceptional customer service was truly refreshing, and I genuinely appreciate everything she did to assist me. Thank you, Shannise!”
“My fiancé and I got the chance to complete our scuba certification with Brandon and it was such a fantastic experience! You can tell he is very passionate for diving, and was very clear and concise throughout the entire process. We couldn't have asked for a better teacher! We can't wait to come back to explore the Mines again, and likely additional classes!As well as the incredible team and dive shop, that was flexible for setting up our lessons and allowed us to purchase our gear over the phone to have ready for us at class time!”
“I love athleta clothes. The staff who work the dressing room are always attentive and super helpful. I give this location 4 stars because they are a bit small and it always seems like when I shop there, there is always one item that I will have to order online. It is very nice to have the store front so I can try on different sizes and know exactly what I need to order online. Their POS system is a bit out dated so simple exchanges often come with returning and repurchasing and online purchases do not talk to the in store purchase which can be a bit confusing and annoying but they have always figured out a way to find what I need and take care of things needing to be returned.”
“Nice store with a very competent manager. She taught me something new about shoes yesterday and took the time to check on a cheaper price on socks. Kudos to her!”
“Just left the champ store in the St. Louis Galleria. Austin was freaking amazing. They didn’t technically have the size I needed in the shoe that I wanted it, but Austin did a fantastic job with helping me find where to locate the exact shoe shout out to you.”
“Just got a FedEx tracking number for a custom softball glove after waiting a month. So I tracked it. IT'S IN FREAKIN' CHINA! For $310 I'd thought it would be American made. I will edit this with more info after it sits on a ship for another month. Got the glove at the end of jan. tracked its every move and found it delayed several times. Upon arrival the glove was perfect”
“This was my first time going to this store. I gave them a four because I didn't find the color that I was looking for. When I did find the style I wanted. They could not find my size. I will be going back. I love the customer service and I might be able to find what I'm looking for.”
“The young man who attended to us was outstanding. Upon entering the store however, there was a young lady who works there that was talking loudly I might add. Also with much vulgarity.”
“I think I have an addiction....I have wayyyyy too much Fabletics in my closet.Every season I'm getting more....They need more tops that aren't sports bras!Not everyone walks around in leggings and a bra. I usually have to get tops at other places.”
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“The stock was good, not many people but employees during my visit. Most everyone seemed helpful. They are pet friendly so I took the dog. Spent extra time at the Archery section and Shoe selections. It's a nice place to even just take a walk.”