“Excellent customer service, take your business here instead of the other locations for hardware. Not knocking them, just saying the staff here were super helpful in comparison to what I’m used to. The staff deserves recognition for that, I’ve experienced a lot of hardware store staff… this was what I pray for when I’m on the road for work. Thanks again guys.”
“I Loved this little place! I will start coming in here more often now to help the small business man stay strong. Everyone that worked there made sure I was taken care of, I like that. I filled up my rv propane tanks, I was in and out in no time.”
“Hey, I wanted to give a big shout out to Jake. This guy goes above and beyond for us. He’s helped us out on many projects renting out equipment had to come and fix it when it’s broke on his own time. We will continue to buy things and rent things from KK, what a great person to have on their sales team”
“Went to Dickey Bubs for a specific hat but couldn’t find it and Jenny K. went out of her way to look through all the hats and wasn’t able to find it.So she notified us that they are ordering more next week and that she could order from another store to get the hat we wanted.Most helpful employee ever, nobody goes out of their way to do stuff like that anymore.Give her a raise or something.”
“Carter Locke worked here. He's my goat. Amazing customer service, I love the smell of paint. I always get the free popcorn and some jellybeans whenever I go by. This place is always super helpful, thank you very much.”
“Didn't have what I wanted, but they had something. Really wish they would restock their Kalmbach chicken feed better. Always out of stock. Plus, though, associates are always friendly and helpful!”
6:30AM - 4:30PM
139 W Jefferson Ave, Kirkwood
Hardware Stores
“Most helpful, knowledgeable hardware store I have ever experienced. Shop there all the time and have been doing so for years. I can get in and out in a matter of a few minutes. Contrast that to big box stores where you can get your daily walking requirement in before you find what you need or before you can talk to an employee. And most big box employees are not very knowledgeable.”
“Decided to stop by here and see if I could get a nice tool set put together for my son for Christmas and this store did not disappoint. I found everything I needed plus some. The staff was very nice and helpful.”
“The staff was super friendly, and even helped me load the soil onto the flat bed cart with me. After I was done checking out, there was a younger lady in the garden area who was told to go on break, and offered to help load the soil in the truck with me, since the guys that usually do it weren't around. I didn't want her to have to go to work while on her break, but she insisted. That kind of work is hard to come by.
Then the guy that usually does it, finally comes out of hiding, and the girl asks him to help. He says yes and even pushes the heavy cart for me to where I parked and loaded it into the truck with me.
I was very impressed with how everyone was working together. That is what I call true teamwork.
I will definitely be coming back to this location.”
“Not sure what changed at this location, but the customer service today was AMAZING. We had 4 different employees ask if we needed help. They were so friendly. The young man who checked us out was so nice. 5 stars for today's team at Kirkwood Lowes!”
“Almost every worker I passed by today said hi and was very friendly. (It did help that I had my dog with me :) however, they were very kind and respectful of my dog who is still learning how to interact with the general public. My dog got a few treats. Chatted with a worker named Alicia who was very sweet and made me feel welcome. Thankful for kind people!”
“The 5 stars are for Phil in Windows & Doors at the Fenton, Mo store. Phil helped my wife & I today with several items (spent $555.00) in multiple departments none of which were Windows & Doors. I know he saved us at least an hour if not more time in the store. If Lowes had him training they would have more 'on the ball' employees. Home Depot & Menards would be wise to hire him away and put him in charge. Thanks Phil!”
“Jack in lumber was very helpful today and was great with helping me find what I needed and helping load my purchase! Very friendly and knowledgeable overall a great guy to have around!”
“I love Menards, they don’t have it in Alabama so I come every time I visit my daughter in St. Louis. I always find whatever I need. The staff is very helpful. One request is to get more than two mobility scooters. The populist is getting old. I had to not go to one two days ago because they only had one scooter and a lady literally came in after me and took it in front of me. Those of us that need it really need it.”
7:30AM - 8PM
1140 Meramec Station Road, Ballwin
Hardware Stores
“I was at the store approximately 30 minutes before closing and store staff, including the cashier, Riley S., was beginning to clean the store. As soon as I approached the check-out station, Riley S. immediately stopped cleaning the floor and quickly walked over to process my purchase. I was greeted warmly and was assisted efficiently. She did a great job.”
“My husband and I worked with Jason in the window and door department . Even though Home Depot did not have what we needed they referred us to another place that could help us . Jason even called a few weeks later to see if we found what we needed. And I told him we did at Pease Glass in Indiana . They offer replacement glass for your front door and side lights which updated our 30 year old door to the farmhouse look..Everyone at Arnold Missouri is very helpful.”
“Awesome trucks easily to drive . Simple process in and out in five minutes. Vehicles are really clean inside and out . Also, it was full of gas . Guys working the counter were super friendly. I will definitely use the Ellisville facilities again .”
“James (John) from the plumbing department was super helpful when we came in to get a replacement part for our water heater. He went so far as to show us the water filtration systems there, also. He was very enthusiastic and enjoyable. He made our visit informative and helpful and I thought that he had EXCELLENT customer service!”
7:30AM - 7:30PM
111 Hilltop Village Shopping Center, Eureka
Hardware Stores
“Excellent customer service from both Gabe at the Hub and Lowell who greeted me and directed me to Gabe for assistance. Both gentlemen were friendly, helpful and went above and beyond assisting me with locating what I needed and installation. I sincerely appreciate this customer service experience and would recommend this store and their team to anyone. Thank you both for the outstanding service.”
“Julie (?) helped us in the paint department, and she deserves a RAISE! She was competent, knowledgable, honest, and extremely helpful. She not only helped us efficiently, but also several other customers simultaneously, and had a great personality to boot! Whatever you’re paying her isn’t enough!”
“This place has friendly, efficient, and helpful employees, pricing that won't break the bank on most products, and the products you may need will be in stock or if not, the product can be delivered to you within a few days. What more do you need from a hardware store?”
“I've only had positive visits here, the employees are kind & helpful & they have fair/good pricing imo. We will be coming here for all of our outdoor & dog needs!”