The Xfinity Store provides services including Mobile, Digital Cable TV, High Speed Internet, and equipment exchange. Customers report receiving immediate help and excellent, above-and-beyond customer service from staff, who are polite, professional, and knowledgeable. Some customers highly recommend the store after positive experiences upgrading plans or resolving issues quickly. However, other reviews state that prices are very high for the service received and that resolving issues can require repeated calls, sometimes with additional charges to fix problems.
Tim Gardener was a blessing getting my phone back on track, recommend him highly, also a wonderful person 🙌
February 2026
Came to the store today to deal with a few things. Ended up having Tim G. as our sales rep. What a pleasant and helpful person to deal with! He really went above and beyond to help us out and make sure our experience was nothing short of exceptional. What a lovely young man. Would definitely come back.
March 2025
I was returning some equipment and I was helped immediately Andy was very helpful. I appreciate that type of service.
