9:30AM - 7:30PM
11313 E US Hwy 40 A, Independence
Internet Service Providers
“There was this lady named Sabrina and she was really kind and gave us a better deal on a IPhone 16e thank you guys and thank you Sabrina for helping me and my family out”
“Arrived, checked in and a customer was helped before me, who walked in after me. Was brought to the table and then told that I had to wait 10 minutes because my new phone was in a time released safe. I was told by the customer service representative that my phone would be ready in about 30 minutes. That was over an hour ago. The store was busy and they tended to me in a timely manner. Still wasn't the best first experience. Staff was friendly and overall a decent experience. Update to previous review. The manager apologized to me in regards to my Google review and said that they could do better. In t-mobile's defense I may have been being impatient and was a little too quick to judge the wait time. The service was great and I walked out of the store with a smile on my face after all.”
“Customer service is wonderful, on demand, cable service, and internet service but the prices are going have to some work especially. It totally change over the years. It did get more higher monthly where there no way people can afford. Remember you want to make your customers happy especially in prices and promotions. Tax them is not the way in these hard times. Question: is marketing, and why the prices higher. Totally recommend you have your rep. to talk to customers how to make things better. Wishing you all the best in the future.”
“My phone died. Got a replacement for $5. Getting the new phone set up was a challenge. Laporsha went above & beyond for me. She was so helpful, nice & made this issue easier to work through. She is unbelievably knowledgeable about all aspects of my Samsung phone.
Great job Laporsha!”