The United States Postal Service at 343 S Kirkwood Rd is dedicated to providing secure, reliable, and affordable delivery services to over 157 million addresses in the U.S. and beyond. This location processes a significant volume of mail and packages, offering walk-in passport services and a friendly atmosphere. Customers express appreciation for the staff's helpfulness and commitment. Tracy is noted for promptly assisting with specific envelope needs, while an older gentleman received praise for guiding a customer through the passport renewal process. Ray, an employee at this location, is highlighted for his patience and kindness, especially during busy times. He skillfully managed a long line of customers, providing exceptional service to everyone, including a challenging situation with a difficult customer. Additionally, Ms. Dawn Smith is recognized for her dedication, taking over an hour to locate lost mail and ensuring it was delivered promptly. Despite concerns raised in some reviews, many customers feel grateful for the attentive service at this post office. Overall, the USPS at this location is committed to improving customer experiences and handling mail with care.
Ray and Tracy are excellent. this location is a smooth sailing ship. give them raises asap
May 2026
I was helped out by Tracy, and she was amazing! So sweet and friendly. Her co-worker Ray was super sweet as well. Best post office in the area!
March 2026
Ray is such a good and kind worker. Tracy may come off a bit feisty but she is a total sweetheart once you realize that’s just how she comes off! Great USPS location (:
