1015 BARRED OWL Lane, Lake Ozark MO 65049
“Just want to say thanks to Ms Autumn behind the desk and Ms Pat at register. Both so nice, helpful, and just great folks. The store and staff always nice and keep everything stocked all the time. Thank you all for the great work!”
4627 Osage Beach Parkway, Osage Beach MO 65065
“We needed a door screen replaced. Jim was extremely helpful and offered suggestions so that the screen wouldn’t be damaged again. He was extremely knowledgeable and helpful. The price was reasonable. We will be back as all of the associates were so kind and supportive.”
3629 Osage Beach Pkwy, Osage Beach MO 65065
“Osage Beach location. Wish I had a picture to describe the level of service I received today, but at this point in time it is my honor to have been witness to an exceptional young professional human being. Emily; although I am retired, the men and women in my platoon of Navy Seabees would welcome you with open arms!!! You demonstrated honor, courage and commitment to go above and beyond your normal duties to assist me in something so mundane, but to me exuded your true character, flawlessly!! Your assistance in every aspect of the transaction to completion (placing merchandise in vehicle) proved your responsibility and accountability to me! The above and beyond was when you inquired if I had anyone at home to assist in unloading. Emily, your actions as well as your chosen vocabulary ensures that we have humans that are still willing to make change for the better. Emily, your integrity and actions are for all to emulate!! Keep being who you are, lead from the heart!!! HOORAH!!!! Damn, you made my year!!!”
321 State Hwy F, Sunrise Beach MO 65079
“This store is Amazing ! Chris helped my wife with a propane issue. Over and above the call of duty and he wouldn’t accept a tip. I will not go anywhere else for my hardware needs. Great selection great people. Really rare in todays world when everyone has their hand out for a tip.”
19554 Wonderland Rd, Rocky Mount MO 65072
“Very good community convenience store. Also has a fairly well stocked hardware department. As this is a lakevarea store, hardware is appropriate for boats & docks. I usually check here first before going into Lake Ozark or Osage Beach.”
415 State Hwy 42, Kaiser MO 65047
“The folks here are very helpful. Came in to get a part and found that they are no longer a stihl dealer but still work on them. The guy opening told me how to fix my stihl and save the money on parts. He even offered to help me fix it if i couldnt handle it. Of course i followed his instructions and it worked out great. Sad to think i cant buy parts from them anymore, you cant find better service than these guys.”
1036 Palisades Boulevard, Osage Beach MO 65065
“Thank you Brian for your help on our new grill !!! Great store - friendly customer service - bought a new grill and they assembled for me - highly recommended!!”
6208 Fire Station Rd, Osage Beach MO 65065
“I had a storm door ordered, and at first I was told it might take a couple of weeks. Thankfully, Billy called to make sure everything was taken care of, and he got the door delivered the very next day just as promised. Excellent customer service and follow-through!”
588 State Hwy 42, Osage Beach MO 65065
1036 Palisades Blvd, Osage Beach MO 65065
“Customer service is excellent! All I needed was a couple of screws to attach a license plate to a vehicle. Chris went above and beyond and made sure they were the correct size and got his tools out and attached it to my car. Thank you!”
1807 US-54 BUS, Eldon MO 65026
“07NOV2025 We visit this location frequently. Every employee/ staff is super friendly, knowledgeable and professional. Whether discussing product or having a friendly down home conversation, this is the store I want to do business with. Products don’t last and nowadays you can acquire using any digital method or any name brick and mortar; human connection, whether personal or professional leaves an impact and the employees at this location have figured it out. Bravo Zulu!! Job well done!!”
4030 Osage Beach Pkwy, Osage Beach MO 65065
“Hello Osage Beach Home Depot! On Monday, July 27th my husband sent me to your store with a list of 4 items to purchase. As he always does, he supplied me with a description of these four items needed, as he relies on employed assistance to help me located the needed items. I walked in your store and went to the “Customer Service” desk .. where I showed my husband’s list and politely asked for assistance finding these items. I encountered and communicated with a woman with “short brown hair” sitting there at the Customer Service counter as well as an older gray haired employee who was wearing a Home Depot vest. I was told by the gentleman that in no way could he help me locate these items, all he could offer was to point me toward the “paint aisle”. Mind you the store was not busy at all .. this gentleman was merely standing at the Customer Service counter just visiting with the ladies at this counter..I as a paying customer, I was an inconvenience to him and the lady both .. I was shocked and beyond disappointed! Well, I set off to find the “paint department”. As I was intently looking for the painting aisle, a gentleman named WILLIAM CECIL asked me if I needed assistance.. I, of course, was desperate for help…and said YES PLEASE! Mr. Cecil singularly helped me locate all four items from my husband’s list. I was beyond APPRECIATIVE..I sure hope Me. Cecil will be recognized for his Awesome Customer Service Assistance ... and as far as the “other two” .. well, if you aren’t there to assist customers.. why are you there?? Thank You William Cecil!!!!”
950 State Hwy 42, Osage Beach MO 65065
“They're always super accommodating and willing to help a dumb girl that's not quite sure what they're looking for. The store is always clean and arranged well and I enjoy going here.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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