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“Excellent customer service, the gentleman in the nut/ bolt aisle found exactly what I needed and told me what size it was and found the items for me! A fabulous clerk named Kristin got me checked out quickly so I could be on my way to fix the broken items I love good customer service in a hardware store.”
“I was able to get assistance with a chainsaw issue. The staff was friendly and the solution was affordable. The have some useful and neat home goods products to choose from too!”
“Clean facility, friendly and helpful staff, reasonable prices, good variety of products, close proximity to other places to shop and get something to eat, easy access to the highway.”
“The only place in town that could copy an old key and it was cheaper than lowes and home depot. It's the small-town hardware store you see in Hallmark movies. They may not have everything, but they care more than the big box stores .”
“This store always has good deals, and has people who work at it that actually know what the heck they are talking about. I go here before any other box store when I can.”
“Never had a need to contact them. I have ordered a couple of Festool products and never had a problem. Ordering was easy and the items were shipped out promptly via UPS. Waiting on the 100th Anniversary Domino Edition now. Will definitely order more products from Beaver Industrial.”
“Our toilet flapper valve went bad so I headed to the big box stores in O’Fallon, I thought that this was my only option. Of course they didn’t have what I needed in stock so I started a google search. I tried the plumbing supply store (which I had forgotten about) in north O’Fallon, they had nothing in stock for my Kohler, I have heard that they have changed ownership. So back to Google and Ferguson Plumbing came up and I’m so glad that I found this place. Never again will I go to the big box stores for plumbing, they have everything and then some. If you need anything for your plumbing repairs give them a shout!”
“Lowes is nice, but this time they didn't have what I needed. Looking for a mailbox post and spike. They had posts, but none with a hole in bottom, and no spikes.”
“Big thanks to Alex B. Helping load my cart and truck with salt and heavy concrete. It’s becoming harder we get older and grateful for the help of this young man! Great customer service at O’Fallon store.”
“Always an easy shopping experience. Multiple selections of items I am looking for to provide me with options to hit a price point or bulk qty. Bonus is the holiday section that makes this a fun experience for my child to visit. She is always excited to see what animated items and decor are on display.”
“What a warehouse with everything you'll ever need, I can't think of anything this place doesn't have. This place gives equipment and supplies for anyone making repairs or adding to their house or lawns, truly anything except groceries and clothes!”
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“Great company, prompt communication when they thought it might be fraud due to different shipping and billing address, verified my info and received my order in a couple days. Definitely going to use them again.”