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“I came in for multiple items. I asked several people for help as i was walking around trying to find everything. Most of what i needed was in stock and i was able to substitute something similar for everything else. Everyone i talked to was friendly and helpful, but the person that helped me the most was cashier Beatrice. She was extremely helpful in setting me up with the credit card which saved me money. She was efficient and pleasant and kind. I had commented how hot i was getting and she bought forward her fan to direct it on me as i waited to finish. Her thoughtfulness was greatly appreciated. Thank you for your kindness Beatrice!”
“Always go when Heather is working, she is the best.
Looking for anything? She knows the store, happy, friendly and courteous! Great asset to Lowe's. 🧡”
“We love this location. I love that there are actual cashiers and not just a worker standing there staring at you checking out your purchases as a self-checkout. I will continue to come here as long as they continue their excellent customer service.”
“I have not worked with them personally but have through the company I work with and they are always pleasant to talk to, quick on repairs, and proactive! Al has a great personality and has even gone out of his way to video call to try and fix an issue before determining if we needed to ship our cameras to them!”
“I recently visited Hood’s Home Center for a remodel project, and I can’t say enough about how incredible my experience was, thanks entirely to Mani. I was on the hunt for the perfect luxury vinyl plank flooring and feeling a bit overwhelmed with all the options, but Mani stepped in and made the process an absolute breeze. He took the time to really listen to what I was envisioning, guiding me toward a clean gray-brown color that turned out to be the perfect fit for my space. The unit looks stunning now, and it’s all because of his expertise and patience. Mani’s attention to detail, genuine care, and willingness to go above and beyond truly made a difference, I felt so supported every step of the way. A huge, heartfelt THANK YOU to Mani for all his help; he’s a gem, and Hood’s is lucky to have him. I’ll be back for sure, and I’d recommend this place (and Mani!) to anyone looking to make their home dreams come true!”
“Had a very positive experience with the staff here when I wanted to buy a bird bath. Steve, John, Chad and other staff (sorry if I forgot to mention other names) made sure to get the right product I was looking for, even though it was a time very much near the store closure. They were so patient, glad to find the product and bring it down from the top of the aisle with a fork lifter. Very much appreciate their effort and making sure the customer got what is needed.
Thanks again to the team at Lowe’s..!!”
“Outstanding customer service from Ron in Home & Garden. I came in looking for a new grill, and he immediately stepped in—answered every question, took the time to understand what we actually wanted and needed, and absolutely nailed his recommendation.
There was zero sales pressure—just one guy talking grilling with another. Professional, knowledgeable, and genuine. He truly exemplified the Home Depot values.
Ron deserves a Homer Award. 100%.”
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“I had several keys made here, and the gentleman who assisted me suggested I test them and return if there were any issues. He confidently said I likely wouldn’t need to because they are very good at making keys. He was absolutely right, every key worked perfectly. There is nothing more frustrating than getting keys made that don’t work, so I truly appreciate the quality and professionalism.”