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“Had a couple issues with a recent order. After a couple delays and a damaged item the staff at Lowes went above and beyond helping me get things resolved and ultimately making it right. What started out as a bad experience ended as a positive one. Thanks, Lowes Lake St. Louis.”
“I've bought many items from Charlies since they opened when I was a little boy with my dad. I am now 75 and I can say they are extremely honest, they have superiour workers always, superiour prices and first class products. Pastor Mel Bond”
“The only place in town that could copy an old key and it was cheaper than lowes and home depot. It's the small-town hardware store you see in Hallmark movies. They may not have everything, but they care more than the big box stores .”
“Where has this place been all my life? Ok, I get that the tools are not top notch but price for the quality is pretty good. I bought a router and a set of bits. I'm pretty happy with them. I don't have time to do a lot of projects but I still like working with my hands and the price of the tools here let's me do that on a budget. The store was clean and well organized. The staff I talked to was nice and helpful. Overall I am glad I came here.”
“Always find something new, usually at a great price. Large selection of American made products. :) And there's free popcorn and dog bones! Best place to pick up pet supplies.”
“Our toilet flapper valve went bad so I headed to the big box stores in O’Fallon, I thought that this was my only option. Of course they didn’t have what I needed in stock so I started a google search. I tried the plumbing supply store (which I had forgotten about) in north O’Fallon, they had nothing in stock for my Kohler, I have heard that they have changed ownership. So back to Google and Ferguson Plumbing came up and I’m so glad that I found this place. Never again will I go to the big box stores for plumbing, they have everything and then some. If you need anything for your plumbing repairs give them a shout!”
“I tend to stick to Home Depot for most things, but they don't carry EGO outdoor power tools or Char-Broil grills, so I heard to Lowe's for that. Usually this one. Never had any problems here.”
“The store is well organized, making finding what you need easy. They have fair pricing. Most importantly, the staff has amazing knowledge. They are friendly, and they go the extra mile to help you.”
“Today I ran into the store, which was proving masks for people who didn't have them :) I was looking for one item and Peggy W. was helpful and took me right to the item! I was able to social distance, self check out and get in and out quickly with Peggy's help keeping me safe. I love how well this company is doing to protect the safety of the community.”
“We just bought a new Maytag washing machine. We were very impressed by the sales associate, Kourtnee Hawkins, and the two men who delivered the washer and set it up. Their names are Lawrence Woods and Charles Barston. Polite, professional and they made sure to handle their responsibilities at a high level.”
“Prices are competitive, but what turned my latest order into a 5 star review was Daniel in lumber. Professional, communicated, helpful as necessary without being annoying.
Hes a great asset to Lowe's, and bucks the stereotype of younger folks being lazy.”
“Jessy the front supervisor always goes above and beyond for her customers!!! She has been beyond a pleasure to work with and always has an answer. It is extremely hard to find an employee that cares more about her customers than she does!!!! She has won a customer for life because of her expertise, kindness, and willingness to help always!!!! You are appreciated more than you will ever know!!! I also worked with Chris in paint today and he went above and beyond as well!! I have never painted in my life and he took the time to explain everything to me and the patience of a saint!! Your company is blessed to have such knowledgeable employees that care about the customer and the customer experience!!! Definitely recommend this store to anyone especially females with zero knowledge trying to do DIY projects”
“Always an easy shopping experience. Multiple selections of items I am looking for to provide me with options to hit a price point or bulk qty. Bonus is the holiday section that makes this a fun experience for my child to visit. She is always excited to see what animated items and decor are on display.”
“What a warehouse with everything you'll ever need, I can't think of anything this place doesn't have. This place gives equipment and supplies for anyone making repairs or adding to their house or lawns, truly anything except groceries and clothes!”
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“Great company, prompt communication when they thought it might be fraud due to different shipping and billing address, verified my info and received my order in a couple days. Definitely going to use them again.”