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“The gentlemen was patient with me as I work remote and had a meeting during the time of pick-up. He was quick and efficient and had everything ready to go by the time I was done. Very kind and jovial.”
“I would give 10 stars if I could. The two young men who helped me, Dominique and Braeden, deserve extra credit. Their kindness went above and beyond expected customer service and entered into the realm of restoring my faith in humanity (which was hanging by a thread prior to that night). Thank you for the great experience!”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“Sent in my Red Magic 6 Pro and they did a superb job of fixing it. They also speak English so it was easy to get in, drop the phone off, and pick the phone up. I can't guarantee how the inside of my phone looks like in terms of cable management but all my lights work and every corner works. They made quick work of replacing my screen. He informed me I had water damage, I had already known but I did not know it was to the extent to where he could tell as soon as he opened it. I'll probably have this phone for a year or so before I replace it, but I recommend this place to anyone who wants to make sure their phone is in good hands. Hopefully I won't be coming here often but I probably will haha, great repair I hope for decades of prosperity for them.”
“This store is the best… consistently excellent customer service, and they go out of their way to make sure you can get every discount. Thanks Janet for the big help!”
“well we went in there with the problem that we couldn't solve, and we tried the other cricket store on Wilson and they did not do anything helpful for us. however from the moment I walked in with the phone the girls there were extremely helpful knew exactly what they were doing not only that, but they didn't bother to charge us. As far as they were concerned it was just part of customer service period and it was greatly appreciated!!”
“I had a wonderful experience doing an upgrade on my iPhone. Raven stayed until my phone was completely installed and ready to use. Super friendly and knowledgeable ladies at this Antioch Road location. Thanks, Roben;-)”
“Jessica T helped me set up everything on my new iPhone today and was totally awesome! I am a senior citizen and not very tech savvy but she helped me with every single thing and went above and beyond the call of duty! I just really wanted to put in a good word for her”
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“I had to buy a new phone yesterday and needed much help. Yolaidys was amazing! She was very patient with all my questions, and genuinely very friendly and so kind! I have been a loyal Customer for years, and she is one example of why the Staff is so great!”