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“I went to get my ps5 fixed. The guys were kind and understanding and made me feel comfortable handing over my ps5 to get fixed. They fixed it in a shorter amount of time than they provided and had me in and out within 2 hours! Really enjoyed the experience.”
“I greatly appreciate both alexis and Jada for rectifying the issue HOWEVER the manager Layla at this location does not know how to be honest about pricing and when you go back to the store she ignores you as if you never worked with her thank you to the two females for looking over my plan and correcting and explaining the truth”
“I can truly say this is the first time I enjoyed my experience at ATT. I received an abundance of information from a professional, courteous, and outstanding young man!”
“Silvia and fisher were beyond helpful very attentive and were able to successfully jump many hurdles for my situation!!!! Go to st Charles everyone!!!! Just look how fun they are”
“We had a GREAT experience at our local AT&T store today! Ahhh so nice to have knowledgeable and friendly staff to make transitions and purchases go smoothly. Lee made our day! Kudos to him?”
“First time customer visiting this etablishment. Screen was broken on my Samsung couldn't afford the price for repair. Was able to purchase a decent replacement phone from this business. Customer service wasgreat.”
“My phone all of a sudden stopped Working could not make calls etc.
I ran by the store 5 minutes before they closed. Alex did not think twice- took it on and fixed it- he went above and beyond.
He had fantastic customer service the whole staff is helpful and friendly.”
“Natalie took such good care of us. We were switching over from another service and upgrading our phones, she was patient, explained everything, has an awesome sense of humor. We were well taken care of.”
“Hi it’s Vincent Parisi I’m working with Kevin Renard and he has been very helpful. He fixed my email and got me all set up. He was very courteous and attentive to my needs. I’ll continue to go back. I even made him laugh.”
“I don't understand the negative comments, this place is excellent with customer treatment, good discounts, I recommend it, good experience, my favorite store...”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Mobile Phones
“Always professional service from the ladies and gentlemen that serve us in the post office. They don't have the easiest job and many people walk out when they see a line but I am always gonna wait in line. The post office is an American institution and we need them to know they are appreciated. If you don't have the time to wait a few minutes in line, drive your own packages and letters to wherever you want them to go! These folks work hard!!”
“We were helped by Myla and she just would not stop trying to help us. We had a very difficult transition. She called the help line and worked her magic. I could have never got this done on my own. She could have said it wasn't her job and sent us on our way, but she didn't. If she isn't the boss, she should be. I am a 100% service connected disabled veteran and not the easiest person to deal with, and she was patient and spoke plainly (I have service related hearing problems).”
“As I walked in to the store I was pleasantly approached and greeted by her Majestic Vibes Ms Tammie and I was able to sort out my network issues and able to have the best coverage and unlimited data Thank you again Ms Tammie and John Dwyer give her a Bloody Raise Mate ?? ???”
“Mohammed gave me outstanding service today on Friday August 12th,2022 &he was very nice,understanding, kind,caring,helpful,hardworking, outgoing, laidback,down to earth.”
9:30AM - 7:30PM
1255 Dunn Rd, Florissant
Mobile Phones
“All of the Staff here are down-to-earth and knowledgeable about repairing various devices. They deliver quality service at affordable prices. I highly recommend this store.”
“Had a broken phone emergency and was helped by Alan — he was super nice and got me set up with everything I needed. I was short for time but he was greatly efficient. Really appreciate the great customer service. 100% recommend”
“Very patient thorough. Jared McMillen Give this young man a raise please we wouldn’t be new customers without his assistance and perseverance we would have walked out and stayed with T-Mobile.”
“I bought a new iPhone 15 online from Verizon. This us a purchase where someone from Asurion comes out to your house to deliver and setup the new phone. As luck would have it, Verizon was having an outage when we attempted to activate the phone and it did not work.. I was told the phone would likely start working by the next morning.
Unfortunately, it was not working the next day so I decided to take it and the old iPhone to the Verizon/Cellular Sales Store in Ballwin. A sales associate Matt Karis enthusiastically tackled my problem. He quickly determined that my account was “hung” because of the attempted activation during the outage. Matt skillfully untangled the issue with Verizon tech support and got the account unhung.
Because it was an online purchase, it would have been valid for him to send me on my way to transfer the data between the old and new phones at home on my own. Instead, he demonstrated great customer service by volunteering to do the data transfer in the store where he could monitor it and address any subsequent issues if necessary. I was greatly relieved when he performed the nerve wracking procedure without any problems!
Matt also took the time to compile a list of current Verizon discounts and offers for me. Another associate Brian showed impressive depth of knowledge explaining some of the complex Verizon discount interdependencies.
I highly recommend this store and Matt and Brian in particular for their outstanding customer service and technical expertise. I greatly appreciated their positive spirit of helpfulness and care.”
“Both my wife and I have used their screen repair service and were extremely happy. I'm a pretty big DIY guy, and the cost for the tools and replacement screen for my phone would have been $230 from ifixit, and the directions looked like a huge pain. It was $40 more for them to do it all for me. Part wasn't in stock but they ordered it and it was in the next day. It was 15 minutes from the time I walked in the door until I walked out. Awesome place.”
“I walked in and was immediately helped write away. The Guy rep explained everything to me and was very patient as he explained it more than once. Found me the best deal. Helped me transfer my phone information over to my new phone. Made sure all of my information was there before I left the store and told me to comeback if I needed any further assistance.”
10AM - 7PM
4109 Mexico Road, Street Peters
Mobile Phones
“They are super friendly and very knowledgeable. i highly recommend them for all you phone / computer . needs.. i will definitely be back. if you get time check out their Holy land carvings its spectacular and truly one of a kind.”
“Great experience. They made it really easy for me. I gave them the phone and it was fixed within 40 minutes. The broken screen was brand new and for a low of 150. Highly recommend.”
“Sam is extremely knowledgeable about the latest products and makes discussing any concerns easy and comfortable. If you're looking for a great bargain on a phone, Sam is the person to see. He will ensure you get the best deal and the perfect phone to suit your needs.”
10AM - 7PM
15045 Manchester Rd, Ballwin
Mobile Phones
“Came in with just a few questions and was greeted with smiles ? and then came the answers for everything! Such a positive experience! Will def be back. Thank you Emrah!”
“We came in a few hours before close with new iPhones needing to get eSIMs set up. The very helpful manager was knowledgeable, courteous, personable and was able to help numerous customers who came in after us while we waited for our phones to upgrade and transfer over, while always making sure to check in with us and make sure we were doing ok. It was overall the best experience we have had at a cell phone provider in years.”
10:30AM - 7PM
9616 St Charles Rock Rd, St. Louis
Mobile Phones
“Very excellent service. Mr Chandra is very helpful and polite. Always smiling and ready to help customers. I recommend to visit here and buy the products without worry”
“I came in here to get my number ported to a different carrier and even though my handset was destroyed, this store really went above and beyond to help a customer who was leaving to a different carrier, and that was extremely helpful.”
“From the moment I walked in, Amonda greeted me with a smile and immediately understood what I needed. She took the time to listen to all my questions and explained everything clearly. Her knowledge and efficiency saved me so much time, which I really appreciated.What stood out the most was how friendly and approachable she was, making the whole process stress-free. Amonda's dedication to great service really made a difference for me. I’m very grateful for her help and will definitely recommend the North Lindbergh location to others. Thank you, Amonda, for making my visit such a positive experience!”
“I went to get a tablet and a kids sync watch. Josh and Tierney were fantastic. They were very patient with me, explained everything, and even set the devices up for me. I would recommend this location to everyone. I recommend it to my sister, who lives in Jefferson County. She will come to this location whenever she needs anything. Thank you, Josh and Tierney. You guys are the best.”
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“Staff is friendly and helpful. I went purchase a charger on 2/26 and wanted to like page but phone was dead and I was in a rush. I did promise to like the page for the service I received.”