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“Have had great experiences here! Nichole at the Oak Grove branch has been so helpful. When I was having trouble, she was kind and patient in her response to the issue. Others in the bank have also been great — can definitely tell it’s a local bank because of the quality customer service!”
“Annette Horton is the hero of my day! Someone tried to hack my account. They caught it and turned off my cards for me until I could get it taken care of. She printed me new cards and made me feel more relaxed about the situation. Everything is back to normal thanks to Annette!”
“Tonight I couldn't access my online banking app... Thankfully Crista Newman was able to give a gal a hand... I would like to say I appreciate the help I understand im a Lil difficult at times...... So Thanks a bunch.”
“I am always greated with a warm smile and they are so helpful on any item I need when walking into the lobby. I can even see how much they care about the community in the interaction with other customers who need assistance.”
9AM - 5PM
909 MO-7, Blue Springs
Banks
“Pamela has always been so helpful every time I had talked to her. She goes above and beyond for banking! She deserves a raise for how helpful she has been! If I could leave 10 stars for her I would!”
“I bought a new computer and the bank had my old phone number. Eric, at the Blue Springs Equity, helped me put my new number in the system. I had a signature paper and I showed him my ID and he made all the changes for me. I'm older and his knowledge was exceptional as was his attitude. I wanted you to know that he is he kind of employee any business would value, especially a bank. He was very nice and very helpful.”
“Good bank,tellers are helpful and kind nothing really special about them from other banks tbh but if you are local it’s a good bank i have had an account open with them about 5 years and my dad has had an account open longer closer to a decade no problems also quick trips in the area have UMB branch ATMs so you never have trouble finding an atm that won’t charge a fee”
“Tammy M., the wonderful Branch Manager, has been fantastic in helping my family navigate a very hard situation that involved a lot of changes and we are far less stressed now, extremely happy with the service at this location. Our family has been with them for ages and we have never been disappointed. Thank you so so much!!”
“When I come back to Blue Springs to visit my mom and my besties and need help from my bank this location is bar none. I have used other branches around the KC area but none compare the the level of service I receive here.”
8:30AM - 5:30PM
503 SW State Rte 7, Blue Springs
Banks
“I sincerely hope whoever is in charge of this location sees this review and passes it along to the appropriate leadership.
I stopped in today to complete some paperwork and was a bit pressed for time. I happened to run into one of your employees, Larry, who stepped in and took care of everything for me.
He is genuinely one of the kindest and most helpful individuals I’ve encountered. He truly saved the day.
If he isn’t already in a leadership role, I hope his supervisor—and anyone above them—recognizes what an incredible asset he is to your team. Employees like him make a lasting impression and are a direct reflection of a well-run organization. Thank you Larry.”
“I had the pleasure of working with Zoe, Maria and Maria. They were very helpful and kind. Would recommend this branch to anyone who is looking for customer service!”
“My experience with the USBank Blue Springs Main Branch was most satisfying. My financial questions were taken care of with professional guidance from the Officers there”
“Our experience at the Bank of America branch in Blue Springs was outstanding. We came in to open a joint account, and from the moment we walked in, the entire staff made us feel welcome and taken care of.
A special thank‑you to Tommye Willey, Relationship Banker, whose professionalism, patience, and genuine kindness made the whole process smooth and stress‑free. Tommye explained every step clearly, answered all of our questions, and treated us with the kind of personal attention you rarely see anymore.
The whole team worked together seamlessly, and it was clear they truly care about their customers. Highly recommend this branch for anyone looking for exceptional service.”
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“I’ve been using Central Bank for almost 15 years now, I got off early from work this past Friday (March 20th). I needed a new debit card and despite how busy the lobby was, I was treated quickly for a new replacement. I believe the tellers name was Destin. He was helpful in getting a replacement card for me. I appreciate the professional service of this Central Bank location
Thanks!”