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“Have had great experiences here! Nichole at the Oak Grove branch has been so helpful. When I was having trouble, she was kind and patient in her response to the issue. Others in the bank have also been great — can definitely tell it’s a local bank because of the quality customer service!”
“Tonight I couldn't access my online banking app... Thankfully Crista Newman was able to give a gal a hand... I would like to say I appreciate the help I understand im a Lil difficult at times...... So Thanks a bunch.”
“Annette Horton is the hero of my day! Someone tried to hack my account. They caught it and turned off my cards for me until I could get it taken care of. She printed me new cards and made me feel more relaxed about the situation. Everything is back to normal thanks to Annette!”
“I am always greated with a warm smile and they are so helpful on any item I need when walking into the lobby. I can even see how much they care about the community in the interaction with other customers who need assistance.”
9AM - 5PM
909 MO-7, Blue Springs
Banks
“Pamela has always been so helpful every time I had talked to her. She goes above and beyond for banking! She deserves a raise for how helpful she has been! If I could leave 10 stars for her I would!”
“Good bank,tellers are helpful and kind nothing really special about them from other banks tbh but if you are local it’s a good bank i have had an account open with them about 5 years and my dad has had an account open longer closer to a decade no problems also quick trips in the area have UMB branch ATMs so you never have trouble finding an atm that won’t charge a fee”
“Got my first Hidden Fee! Was not informed at any point about a paper statement rather than digital that cost $5 USD! Thanks for the support on my billing account! Also have failed twice to get my wisely card loaded! That’s fine I don’t mind paying another $8 at Walmart money center even though I have a bank account. But on the second or 4th time they do take great consideration into the customer service, after returning the $5.”
“Tammy M., the wonderful Branch Manager, has been fantastic in helping my family navigate a very hard situation that involved a lot of changes and we are far less stressed now, extremely happy with the service at this location. Our family has been with them for ages and we have never been disappointed. Thank you so so much!!”
9AM - 5PM
815 MO-7, Blue Springs
Banks
“Dallas is the best banker alive. If you want to do good business and somebody who actually cares then ask for Dallas. I’ve never had a more pleasurable experience…A+++”
9AM - 5PM
1500 MO-7, Blue Springs
Banks
“I had the pleasure of working with Zoe, Maria and Maria. They were very helpful and kind. Would recommend this branch to anyone who is looking for customer service!”
8:30AM - 5:30PM
503 NW Hwy 7, Blue Springs
Banks
“Mackenzie Taylor at this branch is ABSOLUTELY AMAZING. I got the run around all day due to fraud on my account and ended up calling my local branch. She got it resolved almost immediately and hassle free!”
“My experience with the USBank Blue Springs Main Branch was most satisfying. My financial questions were taken care of with professional guidance from the Officers there”
“Our experience at the Bank of America branch in Blue Springs was outstanding. We came in to open a joint account, and from the moment we walked in, the entire staff made us feel welcome and taken care of.
A special thank‑you to Tommye Willey, Relationship Banker, whose professionalism, patience, and genuine kindness made the whole process smooth and stress‑free. Tommye explained every step clearly, answered all of our questions, and treated us with the kind of personal attention you rarely see anymore.
The whole team worked together seamlessly, and it was clear they truly care about their customers. Highly recommend this branch for anyone looking for exceptional service.”
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“I’ve been using Central Bank for almost 15 years now, I got off early from work this past Friday (March 20th). I needed a new debit card and despite how busy the lobby was, I was treated quickly for a new replacement. I believe the tellers name was Destin. He was helpful in getting a replacement card for me. I appreciate the professional service of this Central Bank location
Thanks!”