The United States Postal Service location at 401 Church St offers walk-in passport services and is one of over 30,000 retail locations providing delivery across the country. Customer experiences at this office vary. Some reviews highlight very helpful and positive interactions with staff, noting that issues were resolved and praising specific employees for their positive attitude. Other experiences mention difficulties, such as a single employee managing a full lobby alone or a supervisor appearing annoyed. For passport appointments, there is no check-in process and some confusion, with a suggestion that a simple sign would be beneficial. While some visits are smooth, others involve long waits or perceived rudeness, though the passport agent was pleasant during the actual appointment.
Rude and lazy employees. They know nothing and can help with nothing
June 2025
Rude USPS office often deliver my mail to different address and other address mails to my mailbox When asked there was rude response from USPS. Someone should take action action against them
August 2024
I filled out for a passport here lady behind counter didn’t send everything supplied from consumer. I try to get them to hold her accountable and these tyrants treat you like a nobody and close your case. That is mail tampering and should be up to 5 years in jail but the postal employees so nothing happens
