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“This store is wonderful. We drove 2 1/2 hours to get there and they were able to get my account unlocked after customer service had accidentally locked it and we had already spent over 12 hours on the phone trying to get it figured out. We were out of there in less than an hour. Seth definitely knows what he is doing. Couldn’t recommend more.”
“I usually break my phone once every month, each time I head to communication depot and get excellent service, excellent price and professional assistance every time.”
“I was ready to leave Verizon due to some issues and went in the store to figure out what I needed. Ended up having an amazing experience at this store with Brenden there helping me. He walked me through everything I asked. Showed me a breakdown of my bill and gave me all the different options. Ended up with a new phone and a lower bill!”
“Our new go to place for cell phone repair! Was extremely easy to get an appointment to replace the back of our iPhone, and they knocked it out and only a couple of hours!”
“Susan was great! She was very detailed, informative and helpful. She is what customer service should be and I appreciate that! I'm happy w/my service as well.”
“This store proves that’ it’s not always about the Cheapest price - it’s the service that really matters . They take the time to help you , explain everything Clearly and make sure you don’t leave unhappy ! I highly recommend them”
“Awesome!!!!!! Nelson and Esther very polite, professional efficient,would give 10 stars if possible very efficient and the prices are half of metro overall fantastic experience ???”
“came in looking for a phone , he helped me out including the price and i definitely will be back, good customer service and he was fast and affordable!! Abdul is his name i believe !”
“Great experience with the owner of this establishment he was very helpful with making my old phone with a new sim and phone number without losing any of my data from my old phone. He took the time to explain everything that he had done 9.5/10 ??”
“BJ was really helpful, I haven't bought a new phone in a while and BJ seemed like he knew what I needed and was genuinely offering me the best price. Hooked me up with a screen protector and case for like nothing. VERY HAPPY to be walking out with a new phone that won't break!”
“My husband cracked his phone screen. We went to CPR and they quoted us about an hour for repair. They had the screen replaced in less than 30 mins. They were super nice and I would recommend them to everyone!”
“John was great. I thought that I would lose my data because I was lock out and did not know my password to access my old phone he was patient helped save all data on to my new phone. He then help my 82 year old brain set up everything. I lost nothing. He was fantastic”
“Lee was AMAZING! Very helpful, super patient and kind. Answered all our questions, found the best plan for us. He made the whole process and experience stress-free, we left very happy and with everything we needed.”
“Rashunda made our experience of upgrading my iPhone so easy! She is helpful kind, tech savvy, and so patient! I would 100% recommend going to her for all of your AT&T needs, but especially for iPhone upgrades!”
“I recently had my Samsung S24 Ultra front fixed at Wireless Freedom, and I couldn’t be happier with the service and the phone’s performance afterward!
The team at Wireless Freedom did an outstanding job — fast, professional, and with great attention to detail. My phone looks brand new again! The front glass and display are crystal clear, and the touch sensitivity feels just as smooth as when I first bought it.
The Samsung S24 Ultra itself continues to impress — the camera quality is stunning, the display is incredibly sharp, and the overall speed is unmatched. The wireless features, from charging to connectivity, work flawlessly after the fix.
I truly appreciate the care and quality of work provided by Wireless Freedom. If you ever need a repair or front fix, I highly recommend them — they combine excellent craftsmanship with friendly service.
Thank you, Wireless Freedom, for bringing my S24 Ultra back to life!
⭐️⭐️⭐️⭐️⭐️ (5/5)”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Mobile Phones
“Straightforward service without the bait and switch pricing. Payment was fast, and shipping was free. I was thoroughly impressed and will use this company again. No wonder they have high ratings!”
“Customer service top tier. Chris and Karen were very helpful and informative. Thank you ATT for the support. 19 year customer. I would not have it any other way!”
“Great store good business the manger will work with you to gave you the best deal you will walk out with the phone you wont ? the only boost mobile store I will ever buy from
#Fatmack”
“Alexandria Casipit was really great. We had to call customer service and AT&T messes up. But she took the time and patience to guide them through it. So THANK YOU for being so kind and helpful.”
“Mr. Roj has given me and those in the store terrific service. He is so knowledgeable and efficient. He was patient, helpful, and timely in his service. Kudos to Cricket for having him as an employee. Thank you!”
“Went in with a mail issue on phone. After a little experimentation, Antonio was able to fix our problem. Spent time explaining new packages and phones too. Very helpful.”
“This store is really good! Clayton was excellent . You can tell he cares. He wants you to be happy. He stayed till close answering my questions about my new phone and I could tell he was tired, but he wanted me to as knowledgeable as possible when I left and I rappreciate that . They understand interpersonal communication at this location. Any 1 star reviews w/o a description are just bitter people angry at the world who sit on their phone and whine about society. Thanx again Clayton. I’ll be in with my old phone and more questions!!!”
“Excellent service! I brought my phone in because my camera was blurry from the inside. They opened the phone and tried cleaning it, but then realized the camera itself was damaged due to internal debris.
Even though this wasn’t their fault at all, they went above and beyond. They ordered the replacement camera themselves, installed it, and only charged me for one labor. They were honest, professional, and incredibly kind throughout the whole process. I was very happy with the work they did and would absolutely recommend this shop.”
“Terry was helpful and patient with all those that he assisted. He communicated well with his team and made sure everything that we needed was very much handled and taken care of to the very end. He displayed great customer service with a very professional demeanor. He was gentle with the product being purchased and set up everything with ease and professionalism.”
“I just came to set up my phone with a plan and store there was packed with customers. But the Ryan there dealt all other customer and help me set up my phone with a plan and he also did explain me about the plan. Wonderful guy and recommend this store and especially to look for Ryan.”
“Although I'm not a fan of the area, I must say that myself and my daughter visited this place and I love it.. they have a variety of phone accessories, they're well stocked, the staff was very knowledgeable and friendly..
The price they charge to repair your phone is very reasonable..they will have you in and out in no time.. I do plan to return for my repair needs and phone accessories as long as I'm in town.. although I am originally from the STL area..I no longer live there.. I highly recommend this place. ??”
“This young man was VERY helpful! I told him why I was there & he from here he knew what to do!
I had a bad experience hours before at your south county location. Which left me to leaving.
I will go back to Kendrick J for future help.”
“We had an outstanding experience with Holly. She was knowledgeable, patient, and took the time to explain all our options without any pressure. She listened and helped resolve our issue quickly. The entire process with her was smooth and stress-free. We had been at another store down the street and received below average service. Holly gave EXCEPTIONAL customer service from start to finish!”
“As a St. Louis citizen with anxiety and depression, I am easily stressed by poor customer service. That being said, I thrive on premier customer service and that is exactly what I received at T-Mobile S Kingshighway. My Sales Clerk, Antonio, presented himself as professional, knowledgeable, and expeditious. Antonio quickly assessed the issues with my phone and rectified the matter. Five stars is not enough to rate a clerk and a store that treated me so well. The assistant manager even asked me to let her and the staff know if I needed anything further. This level of customer service definitely makes me glad I switched from Metro because I am assured that the staff at T-Mobile are dependable and supportive. Thank you all for your time.”
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“I strongly recommend the Phone Doctor in Kirkwood for repairs to any cell phone or tablet. Trustworthy, efficient, competent service. The parts arrive on time and they make the repair quickly right in front of you. Your Google search results will push you to go to Ubreakifix or some other large chain, but they will never match the service or price you receive at the Phone Doctor in KIrkwood. Great job on my Pixelbook screen repair and at a great price!!!”