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“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“Great in store customer service. Ashley was the best. Knowledgible, efficient, friendly and helpful. Other members of the in store tem were too. Ill be back to this location.”
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“I can't say enough about the service I received from Sharde' at the UPS store. I've always traveled out of my way to visit this location because I know I'll receive excellent, professional, and friendly service every time. This visit was no different.
I was feeling dejected after realizing I was unprepared for my return and was about to leave when Sharde' stepped in. She stopped me, asked what was wrong, and presented a clear solution. She wasn't just helpful; she was empathetic. She gave me a quiet space to complete my tasks and never rushed me, even as a sudden rush of customers came in.
The entire team handled the influx with remarkable efficiency and good humor. I overheard their interactions and was impressed by their quick, succinct knowledge of store policies and prices. Everyone was assisted quickly and left in good spirits. Once I was ready, Sharde' gave me her full attention, looked me in the eye, and sincerely thanked me for my business. This experience with her truly made a frustrating return process feel like a pleasant one.”
“Sherri totally helped me out when Amazon messaged to tell me that they never received my return and were going to charge me! Thanks for keeping better track of stuff than I ?”
8AM - 6:30PM
87 Grasso Plaza Shopping Center, Affton
Shipping Centers
“Has to be one of the best UPS stores I have ever been to. If you want fast and simple service without someone complicating anything it’s worth it to drive out of your way to this location. We need some paperwork printed out and a Notary done. They were fast and efficient. We came in at the last minute and I woman Traci giving the notary was able to stay past 5:00 and help us every step of the way.”
“Very friendly staff, located inside of the Dierberg’s Warson Woods location. Smaller than most UPS locations but still offer all of the same services. Open on Sundays too.”
“This location is absolutely WONDERFUL! I've shipped things here, but also had things printed in color and have always had great experiences with staff. Professional, yet friendly! Will continue to use this location.”
“Major shout out to the lady who made my day! I went i today with no clue what I was doing but i needed to pri t stuff. .asap. . the woman that helped me was kind and considerate to say the least! Not pushy, or impatient or bothered my lack of knowledge. She was just an amazingly nice lady who is amazing at her job. She greeted every person that walked through the door like they were the only only cuatomer there. And she's incredibly fast and thorough. My faith in customer service really need renewel. I got it today thanks to Ms. SHONEE (spell check im sorry!) The world needs more of you!! And thank you for my copies!”
8:30AM - 4:30PM
3949 Lindell Blvd Suite 2A, St. Louis
Shipping Centers
“FastSigns did a great job with our order, they were easy to work with and had very reasonable prices compared to other quotes we got. They even donated and installed a floor graphics print for an event for our non-profit Head Start organization.”
5:30AM - 9:30PM
9813 Air Cargo Rd, St. Louis
Shipping Centers
“My local branch is great, but God forbid your freight goes through Midway. I ship NFG, and get 4 shipments per week on average, and my fish shipment was missed in Midway. There were 6 flights following the flight they missed that the order did not get on before getting on one that landed after they closed. When you ship NFG, this is supposed to be guaranteed or your don't pay. I called corporate in Texas and was told to kick rocks, they are not honoring this, as they don't have as many flights. What a joke! Any excuse to not live up to your obligation. Very frustrated with the way they treat customers.”
“I shipped a package with the wrong address (missing 1 number). After panicking about the situation, which was done by another location, Ms McCline was able to help me.She assisted with calling a the Fed Ex number to get this straightened out. She also created me an account so if this ever happens again, it will be easier to resolve. Ms McCline is an asset to FedEx. Don’t know what I would have done if she hadn’t been working. Most of the people I called at FedEx for help were of no help. Thank you Ms McCline for being there for me?”
“I've been employed by USFI for 6 months now. It has been a great experience. I have had the pleasure of experiencing extreme growth within the company. Their commitment to the company's they serve is like no other. They're continually implementing productive processes to ensure they maintain a successful relationship with their clients. They've worked hard to ensure they are maintaining a positive environment for their employees. I'm very proud to be part of the USFI team.”
8AM - 6:30PM
9051 Watson Rd, Crestwood
Shipping Centers
“Rene took extra time and solved a problem I was having with printing a packing slip and mailing label for a shipment, when my own printer was not working. She was very patient with me and very understanding of my lack of skill with a smartphone.”
“Everyone at this store is so kind and helpful, Emily is especially great! Great service here always! They really go above and beyond to be helpful. I was shipping a package but waiting to hear if the recipient wanted to pay for overnight or not, Emily offered to hold the package for me and I could just call and pay over the phone, so I wouldn’t have to stand around waiting for the recipient to reply to me. I really appreciated that gesture!”
“I recently had a package packed and shipped by the UPS store Brentwood location and received excellent service by Scott McKinney and associates. They went above and BEYOND to ensure my customer satisfaction. Customer service was impeccable!”
“Jordan deserve a raise! Great customer service and he genuinely cares about his customers. I was about to buy an envelope, but he stopped me and let me know that the shipping label that I have comes with an envelope and helped me pack it up as well. Helping his customer saving few bucks. Friendly, honest, and genuine.”
“Malik was so helpful during the call I had made. I dropped off a package on the weekend and didn’t think to pick up a receipt to track it. I did have the app and there was no progress made. I was scared the package got lost but he reassured me that the FedEx driver just picked up the packages since they don’t have pick ups on weekends. Thank you so much for your kind soul and patience.”
7:30AM - 6:30PM
101 W Argonne Dr, Kirkwood
Shipping Centers
“I sold something on eBay for the first time and had to get a printing label and ship with a tracking number etc etc etc… and I was so stressed out about the whole process! The folks here were so helpful and professional, holding my hand through the process and it was so fast and easy and stress free! Highly recommend this location and this team!”
“Beth and Kayla were awesome. I was having a problem with the shipping label to return an item to a certain company and Beth and Kayla were most empathetic, helpful, patient, and efficient in guiding me through my situation. Please reward these ladies for their excellent service! They were most conscientious and concerned in help fixing my dilemma.”
8:30AM - 5:30PM
1015 Grupp Rd, St. Louis
Shipping Centers
“Dottie was so helpful to me this morning when doing a passport application. She checked every document and explained the process to me. I really appreciated her taking her time and making sure I had everything I needed!”
“I was growing impatient with the arrival of a delivery. Alexia took the time to place a call to find out exactly how far the package was from its destination. I appreciate that greatly. I am happy that she handled the transaction.”
“I've had 2 excellent experiences at this location this past week. I was under a super tight printing deadline & Paul & his staff went above & beyond to help me work out some challenges. They were always friendly & helpful and I can't thank them enough! I am in the area for a national event & they made me SHINE!!!! Thanks so much!!!! ??????”
7:30AM - 6:30PM
800 Washington Ave, St. Louis
Shipping Centers
“The signage could be better once you are inside of the hotel. Other then that everything was great Libby did an awesome job with assisting me super professional super sweet”
“Whoever Crystal is, she went above and beyond to help locate a package, I assumed was scattered across the cosmos. Within fifteen minutes, it was here. ? Even if it wasn’t, her kindness made my day.”
“Last night, I was assisted by Lavera and Jeff, and I just wanted to give them a kudos and shout out. A mistake was made where a shipment label was accidentally cancelled after it had already been picked up from the Dropbox. After contacting customer service, I was directed to visit the Earth City location in case they were able to assist. 30 minutes before closing, Lavera welcomed me, gathered the info she needed, and asked Jeff if it’s possible to find the package. Jeff worked a miracle, found my package and we were able to create a new shipment label to send off the package in time. I just wanted to publicly thank both Lavera and Jeff for being so helpful and calm. They turned a potentially challenging situation into an easily resolvable one. While I know this is not always possible, I wanted to thank them for their efforts.”
“I went in for an interview but the hiring manager was out due toa conference. The employees were very nice and showed me around. I hope to work for this company in the near future!”
8AM - 6:30PM
12685 Dorsett Rd, Maryland Heights
Shipping Centers
“John, the manager, went the extra mile to save me money on packaging by personally cutting my over-sized poster to fit in a more cost-effective box. Then he explained all my shipping options clearly, always keeping my needs, and budget, in mind! Thanks, John!”
“Nelson at Estes trucking is a great human. He delivered a lawn mower, which he thought was going to be delivered to a load dock and not a residence. He helped unload the truck with nothing but a pallet jack and even moved it into the garage for us. Great attitude, great customer service and a great guy!”
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“Was just at this store to drop of a return.
There were 3 people working behind the counter. All busy with customers in a friendly manner. As soon as one was done immediately asked if they could help me. Scanned my package and helpfully asked if I wanted the drop-off receipt. I have already received an email from the vendor that they have the return in their system. I would not hesitate to use this store in the future.”