Verizon

Electronics, Cell Phone Stores, Internet Service Providers
Hours: The Verizon store in Richmond Heights is a welcoming place with a wide selection of the latest phones, cases, and home electronics. Customers appreciate the helpful, honest, and professional staff who focus on providing good service without overwhelming them with unnecessary information. The store offers various convenient options for online orders, including in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Many reviews highlight the exceptional customer service from certain employees. One customer praised a staff member named Seth for his quick and effective assistance with transferring backup data to a new iPad, showing genuine care and expertise. Another customer expressed gratitude for Jonathan’s helpfulness in resolving billing issues, describing him as courteous and very helpful. Additionally, Ian and Seth received praise for their persistence and problem-solving skills when trying to set up an Apple Watch with a new prepaid phone line, spending hours working through technical issues until they successfully found a solution. However, not all experiences were positive. One customer was disappointed by an employee who rushed them and failed to provide proper assistance with their iPad backup, leaving them feeling brushed off and frustrated. The customer emphasized the importance of employees like Seth, who demonstrated patience and dedication, as opposed to others who seemed eager to dismiss customers quickly. Overall, the Richmond Heights Verizon store is known for its helpful staff and a good selection of products, with particular praise for employees who go above and beyond to help customers with their technical and service needs.

• 0.62 miles

  

  Target Mobile Cell Phone Store, Department Store
• 0.81 miles

  

  AT&T Store Cell Phone Store, Mobile Phones
• 1.28 miles

  

  T-Mobile Authorized Retailer Cell Phone Store, Mobile Phones

1. Richmond Heights, Missouri