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“Cass at the up front desk is really the best I messed up on my passport one time when I was supposed to apply for a new book instead of renewing and she was there to help me re do my application she’s a 10/10 associate if you ask me if you see this you know who I am ? ”
“One of the best post offices I have ever been too. People are nice. At the end of the day its still the USPS with all the problems that come with it. But the staff has always been very good to me here and have gone the extra mile to help. People saying they didnt get their boxes scanned in should go in and get a reciept if its that important. All my boxes have been scanned however. As for the lines. Its the post office people ... at least its not the DMV!”
“Seriously the best post office in the area! The employees are so kind. They are speedy to get you in and out the door quickly. I've never had an issue here which is something I can't say about any other post office that I've gone to!”
“The post office branch in Executive Park is a tiny little office, but they are always pleasant and serve you with a smile. I’m so glad they’ve kept it open! The young lady who man the desk is so helpful. Gives you faith in the post office.”
“Thankyou For Being So Curtious In Helping Me With My Pkgs. And Helping Me. Toni Morrison Took Care Of Everything For Me And I Appreaciate It Alot. Thankyou Toni Morrison. Merry Christmas And Have A Very Happy Blessed Merry Christmas And A Very Happy Blessed New Year Throughout. God Bless All Of You.”
“I had an issue with my mail and didn’t want to take off work to visit the union station post office. I was greeted promptly and my issues wasn’t resolved but at least I know there is a staffing issue and this is why my mail isn’t being delivered daily. In all honesty is fine. In the future, let people know mail will be delivered once or twice a week due to staffing shortages, especially during tax season.”
“Julius, let me tell you about Julius. Dude is not only the most helpful post office manager/employee I’ve had the “pleasure” of dealing with… normally, for me to get anything done at a post office at my previous address, it’s similar to waiting in a DMV line to get your license renewed only to find out your having all your teeth pulled by a dentist instead.
Julius was not only helpful to more than expected and well above my usual “helpful” service received. That man is sincere and you can tell he’s generally happy that he gets to help and thats very pleasant to be real. Itll make a sore attitude turn into a smile least and that was worth more to me than the great helpful service received! I needed a mood change so thanks for the excellent service my man and keep being upbeat and happy it rubs off on people :)”
“I don't go to the post office very often but had a great experience at this particular branch. The line was very short and the man working the desk was very kind. And as far as the mailing service to my home - that's always been great too! I never have any issues with my mail being delivered. When a larger item is delivered, they always put it right by my door. And whenever I have something to be sent out, it's always promptly picked up as well.I read some reviews where people were disappointed that some days their mail was delivered later in the day. I don't see any problem with that. I'm sure certain days are busier than others or maybe the delivery person has variations in their schedule. See no problem with that at all & very happy with the service. Thanks!”
“I just had a great experience at the post office getting a new passport with a gentleman by the name of Greg.
He was incredibly professional and polite and explained everything that you needed to know about everything.
You are in need of a passport I highly suggest going to this post office and asking for Greg.”
“Only reason I gave 4 stars is because when our regular post man is off for any reason; the subs act like they do not care at! We constantly got each other’s mail r no mail delivered at all! Our regular post man is good & he’ll always call u on intercom for any pkgs b4 putting them in mailbox BUT WILL NOT STOP & AND GIVE U ALL UR MAIL LOL WE ALSO CK WITH U B4 HE PUTS A STRANGE NAME IN UR MAILBOX! Really like our post man & he’s been with us I know ever since I’ve moved here in Sept 2013! Give him our appreciation for all the good work he does & if he retires he’ll b surely missed????????????”
“Clean, fast, polite, professional. No large drop off bin for packages and had to stand in line to drop off, rather than drop and go. Otherwise, nice little neighborhood post office”
“? GO TO PARKVILLE USPS! ?
Unlike my experience at another location, the Parkville USPS staff were incredibly helpful, kind, and efficient. I went in for my passport renewal, and they immediately assisted me with care and professionalism.
They provided clear, accurate information, ensured I had everything I needed, and made the process quick and stress-free. The difference in service was night and day compared to other locations.
If you need anything done—especially passport services—this is the place to go. Shoutout to the Parkville team for their kindness, patience, and top-notch customer service! ?”
“I tell you what, miss lady with the thick locks that's at the window today is the best mail employee I've ever encountered. I'm having a really bad morning and she was super nice, helping multiple people at once without attitude. She almost made me cry she was so nice. I just wish I looked at her name tag. I was just shocked by her pleasantries. Keep her!!!”
“Samantha if you knew your local post office, you would know that this location doesn't have a self service machine so know what you are talking about before complaining.. The guy who works there works at 2 different locations and is extremely nice even when the customers are extremely rude to him.He is awesome and friendly...I only come to this post office because of him”
“We needed to make an address change and the worker at the post office was extremely helpful. I’ve never been to a post office where the workers were pleasant and had good customer service. I’m glad I’ve finally found one.”
“I have gone twice since 4/30. I got 2 money orders the first time and mailed a package the second time. The lady that helped me both times was nice and helpful and the building was open. I will keep coming here even though they have limited hours. Parking was not an issue either time and the Westport library is right across the street so I returned a book as well.”
“Marc Brown, our Mail Carrier is the literal BEST!!!!!! So kind and has no issue going the extra mile despite the challenging circumstances. We appreciate you, Marc!!!!!”
“Gotta love the reviewer of Darwin Rose Studio complaining that they bent a envelope they didn't want bent, lol. If it was that important, its your fault for not putting it in a sturdy box to protect it the product better.”
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“AMANDA was smiley, welcoming and helpful. There were three other clients before me and she was polite and helpful with each and everyone. As I was walking out the lady coming in also complemented Amanda for smiling and being friendly. From here on out I'll drive the extra minutes to drop off my packages at this location. Thank you!”