AT&T Store in Springfield offers a variety of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers appreciate the store's friendly and helpful staff, particularly highlighting the exemplary service provided by a representative named CJ. Many reviews mention that he is kind, informative, and professional, making the shopping experience enjoyable and efficient. The store is noted for its accommodating service, especially for customers with mobility challenges, as staff members go out of their way to assist in finding the right devices without much hassle. Customers express satisfaction with the quick resolution of issues, such as troubleshooting phone lines or resolving billing concerns. Although some customers experienced initial misunderstandings regarding promotions, they found that staff, particularly CJ, promptly rectified these problems, ensuring a positive outcome. Overall, AT&T Store in Springfield is recognized for its excellent customer service and commitment to meeting the needs of its clientele.
We which to ATT , great customer service on north Kansas expressway Springfield. They was so busy but got to everyone in a in reasonable time or no one was stressing out anyways. Home internet and two senior phone plans not breaking us . Thank you att
July 2026
Oscar was absolutely wonderful to work with. He was so helpful with setting up my child’s phone and watch. He actually took the time to do it all for me! Great personality and very informative.
June 2026
When I walked in, I was greeted with a beautiful smile from Brandy! She asked me all the questions necessary to get exactly what I needed. Highly recommend this location!
