AT&T Store in Springfield offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can find flexible wireless data plans, including no-contract prepaid options with no credit check, making it easy to stay connected. The store features nationwide AT&T 5G service, available at no extra cost with unlimited data plans. Customers frequently praise the friendly and helpful staff, especially highlighting employees like Bradlee and Jonathan. Bradlee is appreciated for his persistence and technical skills, such as troubleshooting phone connectivity issues and saving customers from additional fees. Jonathan is recognized for providing quick, knowledgeable assistance and helping set up devices, offering a positive experience for those with questions. Overall, the store is known for its great customer service, friendly atmosphere, and quick support, making it a reliable place to get devices and assistance with switching or activating service.
Brad and Naomi were amazing representatives! It's hard to find attentive workers at the physical stores..... but, they went above and beyond to correct the mistakes made via call center!If you need assistance their your go to team!
August 2023
I went in on July 28 to get my prepaid phone activated and get my info moved from my old phone. Bradlee was awesome. He couldn't get my old phone to connect to the internet, but, he kept trying different things until he got it to work. He saved me from having to pay Best Buy a $40 fee. Thank you very much Brad!!
July 2023
I went in on July 28 to get my prepaid phone activated and get my info moved from my old phone. Bradlee was awesome. He couldn't get my old phone to connect to the internet, but, he kept trying different things until he got it to work. He saved me from having to pay Best Buy a $40 fee. Thank you very much Brad!!
