Hertz Car Rental - Springfield-branson Airport
Car RentalHours:
2300 N Airport Blvd, Springfield MO 65802 Hours
About Hertz Car Rental - Springfield-branson Airport
Hertz Car Rental - Springfield-Branson Airport offers a range of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers have praised the excellent customer service, particularly highlighting staff members who were friendly and attentive, such as Jeff, who provided upgrades for more comfort. Many noted that the rental experience at the counter was efficient and pleasant, with quick service. However, some customers expressed concerns about unexpected charges on their final bills, including fees for curbside return and various recovery charges that were not explained at the time of rental. These hidden fees led to confusion and frustration, especially for those who are not frequent renters. While many appreciated the overall service, they noted difficulties in reaching customer service for clarification on these charges. Despite these issues, the general sentiment is positive, with many customers indicating they would choose to rent from the Springfield location again due to the high-quality vehicles and helpful staff. Overall, Hertz Car Rental - Springfield-Branson Airport aims to provide a reliable and pleasant rental experience for travelers.
Most Recent Reviews
September 2025
Jeff is awesome! Little did we know, we had originally reserved a car that would not meet our needs. Jeff explained what we needed and why and boy was he correct! Quick check out and in. Car was clean and drove very well. Thanks for all your help Jeff! :)
August 2025
Customer service was great overall. Started at the Springfield MO location and carried over to the Tulsa OK location. Everything was explained to me in detail and they listened to my concerns during the exchange process. I will rent from the Springfield MO location again.
August 2025
Jeff was great! I was greeted warmly and walked away with my keys in record timing. He was very thoughtful and provided an upgrade so I'd have a little more leg room on my drive to another city. I appreciate it and will definitely be using Hertz for my next visit!
More Comments(129)
Other Information
Specialties: Pleasure, Leisure, Luxury
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- Springfield, Missouri
