am consistently impressed by the exceptional service I receive at Hot Topic in the Springfield Battlefield Mall. The employees are always extremely friendly and helpful, creating a welcoming shopping environment. Their knowledge and willingness to assist make every visit enjoyable. A five-star experience all around!
July 2023
Good customer service from the employees but a super small store. For those with claustrophobia, this is not the location for you, especially during busy times.
June 2023
Used to be a lot better. Peak around 2010 it seems like they've sold out to anime and the t+ movement. Miss the days of heavy metal shirts and emo bands. Good staff, hasn't moved location so 2 stars.