The United States Postal Service is a reliable organization delivering to every address in the country. While some customers note issues with the tracking system and delays, many have positive experiences at their local Post Office, especially at the location on E Independence St. During busy times, including the holiday season, there can be long lines and a bit of a wait. However, the staff at this office are consistently described as kind, efficient, chipper, positive, friendly, upbeat, patient, and authentic. They provide fast service and help customers with patience and a good attitude, even when the work is taxing and the office is packed. Specific clerks are highlighted for their energetic and kind service, making customers smile with their kindness and jokes. Overall, this local Post Office is a place where the committed staff provide secure and helpful service, deserving recognition for their great work.
Louisa and Luis are gems ❤ I'll be coming back to this location just to experience something as personable as their customer service!
July 2026
I wanted to open a PO box? But I have no problem opening up one in Rocky Mount MO. In March and open up one in albuquerque , new mexico only drivers license and social security card.but I couldn't even open a PO box in Springfield? Why?
April 2026
My go-to post office. Excellent service every time!
