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“The gentleman up front was super friendly, and got us squared away fairly quickly. Online price was different than what we actually paid so the insurance cost clarity would have been great prior to coming in”
“I recently visited my storage unit on Gene Field Rd that I neglected for many years with the intent of cleaning it out . The manager, Peyton was very kind and helpful suggesting numerous options to help me resolve any obstacle I encountered . She was so helpful and easy to work with which is a rarity in this world today . If I had the power to do so I would give her a raise .”
“I called the office and Tina was so pleasant to talk to she asked me to come down and look at the unit. So I did she and Taunya were so nice to talk to. The place was clean unit was clean I will definitely be renting there and telling everyone I know about them. Prices were very good too. Way to go girls way to sell your units !!!!!”
“My husband had to show up with limited time for a storage unit, the amazing management not only offered him a great deal but he was in and out immediately and set up for good I highly recommend this place there customer service is amazing!”
“I really care for one of the owners.She's she was really awesome.I have never dealt with this story.Unit before and they were very understanding shoot.We laugh, she has good personality.She really makes the face of the business.I appreciate her a lot”
“Eileen was of great help , my latch was broken and she jump in immediately to help out and change it without any issues super quickly , she was very helpful and very nice , I’m very greatfull for all of her help”
“This is the first place I checked and was immediately sold over the phone. Very helpful and friendly folks and the whole layout/security, you just know your things are going to be safe.”
“Had a painless experience with no hidden charges. Reasonably priced. Shannon was very helpful. Highly recommended. If things change I'll let you know. 👍👏😁”
“Had 12 appointment was loaded by 2. My trailer was pretty dusty so I swiped it with a broom once but their was still some fine dust left and they accepted trailer.”
“I have rented from this location several times and everything is always exactly as I need it and on time. Kristi the store manager is on top of all of it and is always super friendly. She goes above and beyond.”
“Customer service is great, very informative, showed me what was wrong with my car and how to tell what was wrong with my car even showed me the bad part. didn't try to sell me anything extra that I don't need. Answered all my questions in a way that I could understand.”
“I made it there at 6:00 Am I checked in at 7:00 Am was backed to the dock at 7:05 Am unloaded by 7:45 Am the lady in the office was very polite and made me feel like a human not as one with the machine that I drive thank you Rachel for the great conversation”
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“Office personnel was amazing to deal with, we had a payment issue on my end and we got resolved within 5 minutes. They got me updated with my Card and gate App. I can’t complain, security has always been nice and tight. I don’t worry one bit. Nice asphalt drives, no gravel to create extra dust within the units, the drives are all layed out so there is no water in the units, no mice problems from my experience. Well maintained piece of property with no homeless laying around or in front of the gates. You get what you pay for folks, you want great customer service and a clean place, this is it. You want a dusty, wet, mice filled units, security issues, you better head on down the road. Thanks Belt Highway Storage!!!”