Ashley Store is a retail chain that offers a wide range of high-quality home furniture, decor accessories, and mattresses at reasonable prices. The business is known for its great customer service and leadership, with many customers reporting positive experiences over the years. Customers have praised the store's sales staff, who are attentive and patient in helping them find the right products. The South County store, in particular, has received positive feedback for its excellent service and management. Customers have also noted the store's commitment to resolving any issues that may arise, such as delivery delays or order mix-ups. However, some customers have had less positive experiences, particularly with the Ofallon store, where they encountered issues with delivery scheduling and poor customer service. In these cases, the store was able to rectify the situation by working with the customer and transferring the order to the South County location, where the customer service was more satisfactory. Overall, Ashley Store seems to be a reliable and customer-focused business, offering a wide selection of high-quality home furnishings and providing a generally positive shopping experience for its customers.
My experience with Ashley furniture was great. Damian was so helpful and helped ke get exactly what I was looking for. I can't wait for delivery of my new living room furniture. .
August 2025
Great customer service and leadership. I’ve been getting my furniture from Ashley for the past 15 years! High quality with reasonable prices.
August 2025
Damian was very patient and spent a lot of time with us.
