Dillard's Inc. is recognized as one of the nation's largest fashion retailers, emphasizing style, service, and value. The Dillard's store at St. Louis Galleria offers a wide range of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home products from both national and exclusive brands like UGG, Brahmin, and Michael Kors. Customers often praise the exceptional customer service, highlighting staff members such as Tim in suits and Mo in men's shoes for their helpfulness and dedication to ensuring satisfaction. Shoppers appreciate the personal attention, with one customer noting how Tim efficiently assisted in finding the right pants in a time-sensitive situation. Brenda in jewelry also received accolades for her patience and assistance. The store is described as spacious, with something for everyone, making it a preferred destination for luxury shopping. Overall, Dillard's at St. Louis Galleria provides a positive shopping experience thanks to its knowledgeable and friendly staff, appealing merchandise, and commitment to customer satisfaction.
Decent selection for what I was looking for (women's jackets/coats). Not a lot of staff, though, and I had to wait in line to pay.
February 2026
Great shopping experience. Loved Bob! (In men's shoes.) He was a delight to talk to and extremely helpful. Everyone was very helpful and friendly. Highly Recommend!
October 2025
Beautiful store, always clean with up to date styles. The employees are always friendly and helpful.
