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“Honestly I feel from reading the other comments either I got extremely lucky or this company really adjusted its values. I ordered several products from them and needless to say the process was a dream. I will definitely be ordering from them again. Great company, great prices, amazing customer service. Can’t beat it.”
“There’s no universe where this store deserves anything less than five stars. The staff are incredible and know so much about caring for the old homes that surround it to the west. I’ve never once walked in there with a question they couldn’t help answer, even if it meant sending me to a big box store to get what I needed.Hardware stores like these are truly a gem, and I hope they continue to serve the neighborhood for generations to come.”
“They have great selection of products and decent prices. Customer service quality depends on who you ask..some of the ladies there are very helpful and a couple hate their job and aren’t helpful and lack common sense. It’s best to not need any help, honestly.”
“Love this place! You can still count on assistance rather than a scowling employee elsewhere. Matt was to the rescue for this dummies lack of know how. Always never a hassle. Highly recommend.”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
9:30AM - 4:30PM
2501 N 14th St, St. Louis
Hardware Stores
“This is an old school store, nice guys that own this place. They've been around for 50 years are more. They will help u with your needs. And they sell ammo for your guns and rifles”
7:30AM - 4:30PM
4064 Laclede Ave, St. Louis
Hardware Stores
“What an amazing store! The staff here are extremely knowledgeable and helpful. I made several trips when moving into the neighborhood and they assisted me with the smallest of items yet their inventory is massive. Not many places exist like this anymore….no wonder they has been in business (at this same location) since 1914. They are fantastic! Thank you, Todd and Joseph!”
“I took a class this morning, and ADRIAN was my teacher. I called yesterday (Friday) being very upset about my 2 - 3 month bad experience with a different woodworking supply store regarding a class that I really needed to take before taking an online course (the one of my dreams - so excited) in November. When I called I spoke with TIM, who could not have been more so down-to-earth, kind, tuned-in, and helpful. He asked, "Can you come in tomorrow morning?" The class was the best class, AND teacher who taught me esoteric details that , I swear, opened a blocked pathway in my brain. I've been trying to break through it for a couple of decades! He left nothing out. Have you ever taken a class or read a how-to-book where you don't find out until later that they intentionally left out key points or steps that would make you or break you. Status or job security has to be the reason. Walking to my car after the class I was thinking, "This is the first day of the rest of my life." That sounds cornball - it even surprised me! I was, and am, over-the-moon with this experience. Also(!), the store itself is like a child's dream candy store to a woodworking enthusiast or professional. And the STAFF is top-notch. They are good guys, and that is saying a lot these days.”
“Went here with extra special friend. She needed all kinds of different things for projects she was working on. She literally spent hours looking around and picking out what she wanted. She has such a wild and crazy imagination it was fun to watch. The staff was very helpful and friendly”
“A hardware store that also stocks little parts unlike a Home improvement store.
Helpful staff: While I search for my selections, a staff member will ask if I need anything. The best part? When I tell them I don't need help, they let me know they'll be around if needed....and they leave me be. THAT'S listening to the customer.
Good selection.
Rental department too.
I drive out of my way to shop here because there never seems to be any issues.”
“Carter Locke worked here. He's my goat. Amazing customer service, I love the smell of paint. I always get the free popcorn and some jellybeans whenever I go by. This place is always super helpful, thank you very much.”
“Great prices and some quality tools. My Hercules drill is great, battery life is great! You get a 5 year warranty! Bauer tools and drills are pretty good, they don’t stand behind their product as much.”
“I always love shopping here even if I end up not getting anything. At least as much as most guys enjoy seeing all the tools and assorted lawn equipment. The service is very friendly and professional and they always ask me if I need help. They are awesome and the best!!”
“Tom Theiss exceeded our highest expectations when handling our hardware order for our new home. He is an honorable guy who really cares about his clients. It is a pleasure working with Theiss and we strongly recommend doing business with him. Terry and Paul Flotken”
“Great store when looking for cabinet or door hardware. Incredible selection and good resource when looking to match existing or historic fixtures. A little pricey but high quality hardware so really depends what’s important to you. Either way, worth a visit to get ideas and explore options.”
7:30AM - 4:30PM
10500 Tesshire Dr, St. Louis
Hardware Stores
“First experience takeaways at Norrenberns. Professional crew behind the desk, had everything I needed in stock and David T the delivery crew helped me carry some extremely heavy 2x12x20' off the alley into the backyard without question. I was a long time customer of Forest Park Lumber and feel I have have found it's long lost twin. Keep buying from local business' continues to be my goal. Thanks for the great service.”
“I'm not one to submit reviews but the customer service was over the top. I have to give a HUGE shout out to Chris in the tool rental department for making my purchase quick and easy on a day I really needed it. He went out of his way to help me. I work in customer service and that was the best I've received anywhere! Give that man a raise!! Thank you, Chris!”
“Just Around The Corner Wood Floors made the experience so much easier. Wayne Brooks did an excellent job consulting and educating me about the process and dividing the work into two different sections so it would be the least disruptive in my life. Mark, David, Jake, Brian, Dave, Ryan, Todd, and Jacob all worked on the floors for many days. Some of the wood panels had to be replaced. The workers went above and beyond , even putting out food and water for my pets because they knew I wouldn’t be there in the early morning. I would definitely hire them for work in the future!”
“Staff is helpful and patient with my questions about various products. I haven't found anywhere in or around St. Louis that has 1/4 of the selection and I know the only hope you may have to beat the prices is rolling the dice online.”
“Great selection and more reasonable prices than some of the big box stores. Purchased a small sized bathroom vanity for rental property some years ago that still serves tenants well.”
“I only went there once as they aren't one of the supply stores that are in my usual areas, but the gentlemen there were quite helpful. I have nothing bad to say of this venue.”
“I called ahead of time to make sure they had the fuel filter and fuel hoses that I needed. Scott is cognizant of the fact that one’s shopping experience doesn’t always start when you go through the front door, sometimes it starts on the phone. I was impressed with Scott’s product knowledge, that he really appreciated the call. Jesus knew exactly what I needed and even suggested that I replace the hose clips with hose clamps, which I did. As I started to walk away with my old, nasty fuel filter and hoses, Jesus said, let me throw that away for you, sir. I had great service from the beginning to the very end, as I told Scott and Jesus, I have found my new “go to” lawnmower place, having recently moved to this area. Ron”
“Always have a positive experience here. Employees are friendly and very helpful. They always have the standard stuff in stock, sometimes even the niche things. Thanks again guys!”
7:30AM - 4:30PM
5364 Dr Martin Luther King Dr, St. Louis
Hardware Stores
“City plumbing that's my spot Scott and the guys always treat like family take care of me the best place to go people try to send me to Home Depot those places but I like spending money with family the right part quality part the first time don't don't waste your time.”
“The lady at the outdoor register at 10am Thursday 4/25/24 is so pleasant, truly a blessing! Set the great standard for the way my day went! I wish I had known the impact you were gonna make, I would have gotten your name and told your mgr how much of a. Asset you were to Home Depot.”
“We intentionally drive out of our way to go to this hardware store...the cashiers are super friendly and actually work things around to save you money...just bought a battery operated Dewalt weed eater, leaf blower combo, saved $90 for being a rewards member and got to use $20 gift card that we picked up last visit...SCORE!!!!”
“They've got so much additional stuff the other locations don't have it's impressive. This is the first location that I've seen with blade sharpening too. Very helpful staff too!”
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“Great, helpful staff! My wife and I own a home down the street. Southside Hardware’s employees have helped me pick out hardware for various projects. Thankful!”