The Home Depot in Sunset Hills, Missouri is a reliable and well-stocked home improvement store serving the local community. They offer a wide variety of tools, appliances, outdoor furniture, building materials, and gardening supplies to cater to all DIY and home projects. While the store generally has what customers need at reasonable prices, the reviews highlight both positive and negative experiences with the staff. On the positive side, the head cashier Jake and employee Al were praised for being helpful, knowledgeable, and going the extra mile to assist customers. Vickie, a sales associate, was described as an "absolute pleasure" - personable, knowledgeable, and providing great product recommendations. Another employee named Yaw in the lumber section was also singled out for his excellent customer service and friendly demeanor. However, the reviews note that it can be difficult to find knowledgeable staff to provide recommendations or help locate items. The store's online inventory system was also criticized for not accurately reflecting what is available in-store. Overall, The Home Depot in Sunset Hills seems to offer a wide selection of home improvement products, with a mix of helpful, friendly staff as well as some less engaged employees. Customers looking for a knowledgeable, personalized shopping experience may have the best luck working with standout associates like Jake, Al, Vickie, and Yaw.
This place has friendly, efficient, and helpful employees, pricing that won't break the bank on most products, and the products you may need will be in stock or if not, the product can be delivered to you within a few days. What more do you need from a hardware store?
October 2024
Quality of products good. Sales person to purchase carpet...too much attempt at small talk and lack of knowledge
July 2024
Getting back to normal. Replacing a 14 year old slide in range.
