The United States Postal Service location at 55 Grasso Plaza is a busy hub that offers essential postal services, including walk-in passport services. It plays a vital role in delivering mail and packages to over 157 million addresses across the U.S., territories, and military bases, processing nearly half of the world's mail through more than 30,000 retail locations. The branch is dedicated to serving the community, including members of the military, and features drive-up letter boxes for convenience. However, it has some shortcomings. For example, the facility lacks a disabled entrance, which can be inconvenient for some customers. During busy times, such as the holiday season, the location experiences long lines and runs out of Christmas stamps, requiring customers to purchase stamps elsewhere. Customer experiences vary. Some appreciate staff members like Adrienne, who go above and beyond to explain procedures and help with issues like passport processing. Others express frustration with inefficient service, particularly when staff do not weigh or stamp envelopes properly, leading to overpayment or delays. One customer shared a negative experience where a clerk refused to weigh and print postage for their envelopes, forcing them to buy extra stamps unnecessarily and leaving leftover stamps unused. Despite occasional inconveniences, the branch offers essential services and strives to meet the needs of its customers. It remains a key part of the postal network, committed to providing reliable and affordable delivery, though improvements in service efficiency and accessibility could enhance the customer experience.
This post office absolutely sucks can’t ever deliver packages on time. I was supposed to receive a package today with 1-2 day shipping and now it’s gonna be like 3 or more days because they can’t deliver on time. If I pay for 1-2 day shipping expect it in 1-2 days not 3 or more
May 2025
Mail person continues to shoveled more then 11packages in my mailbox at a time!!! Why??? Because he is t o dam lazy to walk packages up to my door!!! I'm wheelchair bound and have a hard enough time getting my mail. Which my regular mail carrier knows! There is NO REASON TO PUT 11PACKAGES
May 2025
Your mail man was blocking my driveway. For at least 10 minutes really passed me off. He should no better
