The U.S. Postal Service (USPS) is the only organization that regularly delivers to every residential and business address in the country. This USPS location at 9621 Olive Blvd offers a variety of services, including walk-in passport services. Customers have had mixed experiences at this branch. On the positive side, the staff is generally friendly and helpful. The manager/supervisor is described as the "BEST" - very helpful, understanding, and with great customer service. The location is convenient, with plenty of parking and nearby amenities like restaurants and a Walgreens. One customer was even able to get a last-minute passport appointment. However, some customers have had poor experiences. One reviewer called this the "worst post office" in the area, with staff who "absolutely hate their lives." There have been issues with staff not following proper procedures, like trying to charge for certified mail that should have been free. The small space also makes it difficult to social distance. Overall, this USPS branch provides the essential mail and package delivery services, with a mix of positive and negative customer experiences depending on the staff interactions.
I can see why this place is so poorly rated. It had one clerk who had no care at all as to how to serve customers.
May 2025
Says it opens at 9 am. Waited 10 minutes and still not open 🙄
April 2025
They were supposed to be open until 1pm, but the postal woman in this photo locked the doors 5 minutes early on Saturday April 26. This is not ok, and should not be a regular practice.
