The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and processes 47 percent of the world's mail. At the 2002 Congressional Dr. location, the employees were described as compassionate, knowledgeable, and pleasant, especially when assisting with passport services. Customers praised the efficient and helpful service, with one individual receiving their renewed passport in just 12 days after the expedited request. The post office also offers a convenient passport application process, including the option to have passport photos taken on-site. Customers appreciated the guidance provided by the staff, who walked them through the required documentation and paperwork. One reviewer even stated they would bring their daughter to this location for a "pleasant passport experience." Overall, the USPS location at 2002 Congressional Dr. is praised for its exceptional customer service, efficient passport processing, and helpful staff. Customers recommend this post office for anyone in need of postal or passport services.
Went here for the passport services and CJ did a tremendous job helping me out.
April 2025
The employees at this location were compassionate, knowledgeable, and pleasant when I came in for passport services. I would recommend this location to anyone who wants exceptional service.
March 2025
They are great and take care of you. I’ve worked with this usps for a year and have had no issues.
