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“Love my visits here. Everyone is very friendly and helpful. On our first visit Madison went above and beyond explaining how their rewards system works, along with other helpful information. On our visit today Dennis was super helpful in helping me select the perfect Stihl chainsaw for my needs.
It is a clean store conveniently located with a large selection at great prices!”
“Excellent customer service and overall stock, however the website was a little decieving cause we went there to purchase a $6.99 air compressor regulator that it said they had in stock and they had none so we wasted gas and valuable time cause we drove in from out of town and this was to work on a newcustomers vehicle of ours, not a good start for his reviews for Our Family Business, Prayers ? that he understands.”
“I LOVE ACE HARDWARE in general. They're more old-timey. They also have more of the one-off things I need all in one place. This particular location, is a step back in time and I adore it. The man who helped me today, bless me, I forgot his name, was super helpful and polite I got Great service! The prices were mid to just above mid, but for the convinience of nearly everything being under the same roof, located so close to home, it was well worth the lil extra. The big Orange and Blue guys walk ya 40 miles and don't have half of what you need, in favor of stocking about a billion things ya dont need. Felix, General Contractor & E Waste Recycler.”
“Very nice place to get building supplies! Surprisingly very will stocked with lots of options. The sales staff is amazing! Very helpful and the helped to design our kitchen and told us exactly what we would be needing. By far better customer services that what we have received from of the local big box stores.”
8:30AM - 4:30PM
325 S Kimbrough Ave, Springfield
Hardware Stores
“Always nice going in. The young lady whom checks in the blades to be sharpened is always kind and great to visit with. Also they do an amazing job sharpening the blades.”
“Always helpful and right around the corner! It's clear Cowen's Ace Hardware is family-owned and operated—they make every DIY project easier with their genuine service.”
“Good guys unload me quickly. One thing what I can’t understand. No public restroom and restroom only for employees. I take it like a challenge to make or find a restroom by myself on their property. So watch out for surprise when u walk.”
“Cool to look at the large variety of different wood working and metal working tools. They also have "dent and scratch" items for sale. It's a place to get an idea of tools.”
“Very good staff here. Didn't know they closed so soon and helped us get lumber 20 minutes after close. Didn't complain once and still helped every step of the way. Very cheap prices too!”
“Had to order a window with an unusual trim option. David worked exceptionally hard to locate the window I needed even reaching out the the manufacturer to ensure we ordered the right option. You do not get that kind of service anywhere else.”
“Stopped by Lowe’s recently, and it was a pretty good experience! I was picking up some supplies for a small DIY project—needed some wood, screws, and paint. The store was clean and well-organized, making it easy to find what I was looking for. They had plenty of options, and the prices were reasonable.
The staff was helpful too. One of the employees in the lumber section took the time to help me cut the wood to the exact size I needed, which saved me a lot of hassle. Checkout was quick, but I had to wait a few minutes to get assistance at the paint counter. That’s the only reason I’m giving it 4/5 stars. Overall, solid visit, and I’ll definitely be back when my next project rolls around! ???”
“All the employees were very nice and very helpful. Went out of their way to try to help me. Got mig pliers, cap and gloves. Just didn't carry gloves and jackets in a small size in store. I will definitely be returning to this store for any other supplies I need in the future.”
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“I stop here occasionally. It's a nice little store with some unique merchandise. My only negative comment concerns the staff. A friendlier attitude would go a long way in creating repeat customers.”