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“The staff at this ACE Hardware is always super helpful. They are there when you need them and are able to immediately locate what you're searching for. I went in looking for screws and spent maybe 3 minutes trying to figure out what I needed before someone offered me help. The lady that helped me found the exact screw I was looking for in maybe 25 seconds. Best experience ever.”
“Everyone's much more helpful here than at the big box stores. I've had employees help me work through projects that were a little over my head. Sometimes patience goes a long way when they're busy, but they're always willing to help if they can.”
“I admit that over 27 years I have purchased hardware-store items from about every store in Bozeman that sells it. But when I have a problem to solve and I know I need good customer service I always to Owenhouse downtown.
Yesterday I thought I had figured out a way to fit speakers to stands not designed for those speakers. I came in with measurements, photos, and a sketch of what I thought would work. Rob helped me out. First he had me get a speaker and stand so he could see what we were working with. He listened to my ideas and explained his thinking, coming up with an elegant solution to craft a small platform. It was far superior to what I had proposed, as we discovered my solution wouldn’t have fit with the stand design. Rob was resourceful and patient, and went above and beyond to make sure I was set before I walked out of there! Not only that, but several other team members made sure I was being taken care of during the whole process. Excellent customer service at Owenhouse Downtown—every time!!”
“Thanks for all the help today caleb! You went above and beyond helping us load our generator! Plus you are super nice and helpful! You rock!!! Harbor frieght is lucky to have such dedicated employees!”
“I've been dealing with Simkins for 40 plus years as a contractor and love them! Always very professional, knowledgeable and corteous. Keep up the good work.”
“The ONLY place in town to get nuts and bolts. They are the only place that carries a large stock of grade 8 in bulk. At 5.99/lb, you're practically stealing it compared to $2-$3 per small bolt anywhere else. The also carry grade 5 in bulk at $3.49/lb. The only thing they're missing are lock nuts in grade 5 and 8. Stainless in bulk would be nice too.
Ace, home Depot and Lowe's only carry grade 2 in bulk. You might as well use plastic or duct tape than use grade 2. Kenyon carries grade 8 and 5, but not the quantity that Murdoch's has and at a premium per piece pricing (around $2 for a single 1/4" x 3" bolt. You can get close to 8-10 at Murdoch's for that price.)
Great place to search for random hardware for those head scratcher projects too. They have a lot of great stuff. Cheapest place in town for welding stock too. But they don't carry aluminum stock, unfortunately.
The older gentleman that wears the Air Force hat is always great too. Always helpful. Love that guy.”
“A nice showroom with lots of appliances, plumbing fixtures and lighting. The staff were very helpful and knowledgeable. I'll be back after the architect is done.”
“I walked in and without even saying anything the manager took one look at me and knew what I was looking for crazy good service and super friendly spoke to him for a while, your company is lucky to have such a hard working family man in there store”
“I had a great experience at this location! The employees are always eager to help and go the extra mile to ensure you get exactly what you need. Edgar at the pro desk was especially friendly and professional. He took the time to assist me with a lumber cut, which I really appreciated. The store itself is well-lit and clean, making for a pleasant shopping environment. It's clear that they truly value their customers!”
“I finished my training with Bath Fitters and needed a handful of tools , Neil could be Neo from the matrix . Anyways in power Tools took the time to help me not just find the tools I needed but find the best deals . Thank you so much man stay frosty and keep up the good work . I’m sure I’ll back for more supply’s soon!”
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“Very expensive to go to. For like one pair of pants can cost around $40-$60. But all the employees are very nice just high prices which I know it's not the employees fault it's the company.”