Ross Dress for Less offers the best brands and latest fashions for family and home at good prices, typically 20% to 60% off department store prices. It has a good variety of name brand items, including clothing, culinary foods, automotive tools, and a clearance section. The store is decently clean and orderly, making items easy to find, and checkout is efficient without long waits. However, customer service is seriously lacking, with some cashiers being rude. The dressing rooms often have a wait, and one location had a horrible chemical smell that was hard to handle. Despite some issues, many customers find great deals and return to the store.