Verizon, a renowned telecommunications company, is praised for its exceptional customer service and professionalism. Customers consistently report positive experiences, with staff members like Pete, Vanessa, and Cayli going above and beyond to assist them with phone setup, switching providers, and addressing their needs. The stores are well-staffed with knowledgeable professionals who provide efficient and friendly service, even when the product selection is not fully stocked. While the company may engage in some upselling tactics, customers generally find the overall experience to be satisfactory and appreciate the convenience and reliability Verizon offers.
Very helpful in resolving some issues on our account and helping us get set up with the right plan for our family!
March 2026
I thought he was very upfront and to the point helped me with a second line every thing went smooth he was not allowed to help me with my bill wich has tripled I guess Verizon screwed me on that but he was friendly and good people thank you
March 2026
Painless transition and I was overdue for an upgrade
