Victra is a Verizon Authorized Retailer located in Columbus, NE, dedicated to providing an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories, with a focus on trustworthy service. Many reviews highlight the outstanding customer service provided by the staff, particularly Anna and Victor. Customers appreciated Anna's helpfulness and her ability to manage multiple tasks while ensuring everyone received assistance, even working beyond closing time to resolve issues. Victor also received praise for his professionalism and ability to balance the needs of several customers simultaneously. While some customers experienced frustration with the store's hours and staffing, they found the service once inside to be exceptional. Overall, Victra has garnered positive feedback for its knowledgeable staff and commitment to customer satisfaction, making it a recommended choice for Verizon services in the area.
Very helpful and friendly staff. They were very knowledgeable and helped get our phones and watches all set up.
April 2023
Anna and Victor did an AMAZING job helping my mother activate her new phone and transfer her information. THANK YOU VERY MUCH, GUYS. You were AMAZING!!!!!
February 2023
Exceptional service from Victor and Alo. They were both so professional and patient with answering my questions and helping me with password issues. I will highly recommend this Verizon store to my friends and family!
