Victra is a Verizon Authorized Retailer located in Columbus, NE, dedicated to providing an excellent experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories, with a focus on trustworthy service. Many reviews highlight the outstanding customer service provided by the staff, particularly Anna and Victor. Customers appreciated Anna's helpfulness and her ability to manage multiple tasks while ensuring everyone received assistance, even working beyond closing time to resolve issues. Victor also received praise for his professionalism and ability to balance the needs of several customers simultaneously. While some customers experienced frustration with the store's hours and staffing, they found the service once inside to be exceptional. Overall, Victra has garnered positive feedback for its knowledgeable staff and commitment to customer satisfaction, making it a recommended choice for Verizon services in the area.
So helpful!!! Johnny was so smart and friendly. He fixed my activation problem super fast. I will definitely use this location in the future.
July 2026
The sales associate that helped me was very knowledgeable and very helpful in making sure I got the best bang for my buck!
May 2026
Dalia was incredible help in a stressful situation. My account was somehow marked as fraudulent and my phone screen went totally black. I couldn’t access email or anything really. Dalia had all of the answers and made the best of a bad situation. She is an absolute rockstar!
