Verizon offers great service at their Lincoln store, where customers can find the latest mobile options, 5G home internet, and business solutions. Online appointments and orders can be scheduled for convenience, with options for in-store pickup and fast shipping. Many customers have praised the staff, particularly Jeremy, for being patient and helpful in answering questions about cell phones and providing money-saving options. Another staff member, Shy, also received appreciation for assisting with device transfers from broken phones. Zane and Jeremy are noted for their exceptional service, ensuring that customers feel supported, even with older devices. Overall, Verizon is recognized for its friendly staff and effective assistance, making it a recommended place for mobile needs.
We had an iPhone 14 which could not activated. Jeremy was extremely helpful and informative in going thru a long but necessary process. We could not possibly done this by ourselves.
June 2024
Great service. I was helped by Jeremy and felt he was very patient and understanding of my questions. Good guy to work with if you're not an expert with cell phone lingo (sim cards, transfer pins, locked/unlocked phone) and need to get taken care of.
May 2024
Jeremy was helpful getting my texting working and my email fixed.