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“Jeff was VERY helpful in getting my iPhone charged, so I could trade it for a working phone. We were impressed with his concern and problem solving as his fourth attempt worked. We will tell anyone with phone or computer issues to go to CPR.”
10AM - 7PM
5141 O St A, Lincoln
Mobile Phones
“Dan was great he helped out making suggestions to one of my individuals with me, he was patient and took the time where others may get irrated, definitely will be coming back.”
9AM - 6PM
235 S 70th St #101, Lincoln
Mobile Phones
“The Hastings store was simply the best. Had a problem with iPhone not charging and they were willing to check into it while I waited. Friendly staff, problem solved, couldn’t be happier”
“They were very professional and handled our urgent situation with the utmost professionalism even at the end of a long day. We will be continuing business with them because of this.”
“Was taken very good care of from Dylan and the manager. Spent three days working with me backing up my icloud and getting me set up with a new phone! Great service and patience.”
“Amar is the best. I went in there with a friend and he was extremely polite, helpful and efficient. In no less than 20 minutes he had him set up with a new phone.”
“Jeremy and Chris were AWESOME! The best Verizon customer service! They both helped me get phones set up for my children and explained the best plan for my family!”
“I don't know what you guys would do with out Gabi. Every time I go in she's always willing to help me with any issue and she tries till we get it. She makes getting a phone and transferring everything look so easy. And she is a great multitasker she makes that seem like it's nothing. Thank you Gabi.”
“I would highly recommend Verizon Prepaid service in Lincoln Nebraska. I didn't quite know what to do when I first arrived here but going to that service was one of the best decisions ever made by me and mom. Mr. Kasym is very kind , welcoming and friendly. If you would like to get a great service you can come there. He is professional in his job and provides an excellent service! Thanks to him we have a great provider for phones !”
“I'm so thankful for the employees at Selectel wireless. I needed a phone right way and Ashly helped me get everything set up and was very helpful and polite. Keep up the great team work.”
“I have only positive feedback about Cricket phones, service received and monthly prices. I left Sprint years ago and will continue receiving Cricket wireless smart phone services and thank knowledgeable techs like Drew for all that's done.”
“The customer service from Sharon! Holyyy she was so helpful. I was there for a couple hours before being helped by Sharon. And it was a very difficult time. There was something wrong with the system updating the plan change to my application and for whatever reason it wouldn’t allow me to purchase the phones. Or port a number in. My help said she couldn’t help me any further . So I called customer support and had them help me. Unfortunately I had to leave town again in a couple days and had to have the phones that day. And Sharon helped me after knowing my situation even after closing time. I was surprised at how fast and knowledgeable she was but more than anything I was surprised she willing to help so late and with a very good attitude. Bryce stayed as well and helped her help me. My hats off to Sharon and Bryce helping me that day.”
“Gabriela.helped me today and I am totally clueless with phones and she made me feel comfortable asking questions(which i asked alot of them) and she was very laid back and calm making me feel comfortable she is a 10”
“Jordan was very helpful in helping me with my device. It was a prepaid phone that I had trouble activating and he jumped through all the hoops to help me get it set up.”
“Stopped in to this location after having a poor experience at a different location, and Jake was awesome. Did everything he could to help us out and instead of just giving excuses on why we may have problems, he actually explained the issues and then fixed the problem! Will for sure be making this our go to locatiin for phone issues from now on. Not to mention he even saved us a few bucks on our bill! Thanks Jake!”
“We switched to Boost Mobile from Verizon. We had the most difficult time with the switch. It got to the point where we were contemplating returning to Verizon. My husband's phone completely shut down. Mine still worked it was a mess. Then, my husband required emergency open heart triple bypass surgery. Afterwards, we stopped into a Boost Mobile store on the way home. We met Boyd Serr. He was AMAZING. He not only went above and beyond, but he also got our phones working. We were so grateful for his service and dedication to our plight. We are Boost Mobile customers forever because of him. You hang onto that guy, he's a true gem. Knowledgeable, professional, dedicated, and customer service all the way. Thank you, thank you, thank Boyd Serr!!!! We truly appreciate everything. Sincerely, Curtis & Ande Goertzen”
10AM - 6PM
338 N 27th St, Lincoln
Mobile Phones
“I've been coming here for a very long time. The man who runs the store is unbelievable. He does whatever it takes to deliver the best service!! Definitely will be continuing to come here. Highly recommend ?”
“Had a much more pleasant experience at this Verizon, at least the 2nd time we popped in. Of course on the first, we came an hour before close and were again directed by the staff member manning the front that we would not be seen today and to make an appointment for another day, can we come in during the day. We said no we work and left. It really depends on who you get upfront (aka how late they want to be there).We tried again another day probably around the same time and were put on the queue to be helped..it was still a wait, but at least we were not immediately turned away. Had a great sales representative (I wish I would have got his name) that was very transparent and honest in regards to the current promo, asking us why we wanted to upgrade and telling us that we should wait until Iphone 14 series comes out, because it would not be worth it for us at this time. I really appreciate that he was straight with us knowing this would hinder his commission. Only reason not a 5 is because of the first experience and being turned away.”
10AM - 8PM
135 S 48th St, Lincoln
Mobile Phones
“Taryn, Craig, and Jesus were absolute godsends. I could not be more grateful for their patience and help as they sorted out our tricky account. Thank you all so much! Best customer service and kindest people :).”
“Ashlynn is a phenomenal associate at the SouthPointe Verizon location! She helped my 85 year old Nanny with a brand new phone from start to finish. We are so grateful!”
“Came in today to activate my newer phone And was able to keep my old phone number !? the employee was very respectful and helpful . Over all chill experience. ??”
“Went in to pay my bill and the lady that helped me was amazing (Nicole Vanderpool) specifically helped me alot and gave me some great advice thanks again Nicole amazing service!!!”
9AM - 7PM
5141 O St, Lincoln
Mobile Phones
“My old phone had a swollen battery and it was not possible to transfer my information to a new phone without taking the old one to get a new temporary battery to facilitate the transfer. Rick went above and beyond to help us with this. He helped us get an insurance plan so that we would not have to pay the full cost in that transfer. For reasons unknown, the insurance plan could not be verified at the repair place. Over the next week, Rick spent hours on the phone with the insurance company and the repair place trying to resolve the issue. He was very gracious and professional. Eventually we were able to get my information transferred in a satisfactory manner. I am very grateful for Rick’s concern and perseverance. I would highly recommend Rick and the O Street Verizon team.”
“We went to the Spectrum Store to trade in our old phones for new ones. We had the great pleasure of having Jake be the one who took care of us.
He spent over an hour getting both my wife's and my phones activated, transfered to the new ones. He was absolutely very polite, knowledgeable, patient and interactive. Not once did he become surly or slightly disinterested in what we needed and did not push any up sales on us. KEEP HIM ON. Most everyone there working was polite and knowledgeable as customers were taken care of.
Had a very good experience there.”
“Trevor at the Spectrum Store in Lincoln made upgrading my phone much easier than I expected. He compared the available plans, explained the costs clearly, transferred everything to my new phone, and checked that it was working before I left. He was patient, friendly, and never made me feel rushed.”
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“Casey did a great job from beginning, with transferring old phone to new phone all the way thru all the paperwork and getting us the best prices possible. Explaining everything very well and answering all questions and concerns.
Would remember him and his staff to anyone.”