Victra, a Verizon Authorized Retailer in Lincoln, NE, is committed to providing a positive experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers frequently praise the knowledgeable and helpful staff, highlighting their politeness and ability to make the process smooth and easy. Many reviews mention staff members, such as Justin, Kyle, and Jesus, who go above and beyond to assist with upgrades, troubleshooting, and choosing the right devices. Customers appreciate how staff listen carefully to their needs and provide clear information about options, costs, and fees without pressure. The store is well-stocked, ensuring customers can find what they want, and staff handle even complicated situations, like issues with SIM cards, efficiently. Overall, Victra offers trustworthy, friendly, and professional service, making customers feel confident and satisfied with their wireless shopping and service experience.
Jason is a Rock Star!!! I absolutely love the customer service at the Andermatt Verizon location! You are SO welcomed when u walk in the door. These people help you because they want to and it shows!
February 2026
The Verizon assistant was very helpful. He gave me contact information for my insurance. Once my phone was found he replaced my screen and of course I was very relieved. I appreciate the service they provide at the office.
February 2026
Kyle was very personable, knowledgeable and helpful
