The AT&T Store in Omaha offers a variety of phones, tablets, smartwatches, and connected devices, along with flexible wireless data plans to meet different needs. Customers appreciate the quick and professional service, with staff members showing genuine care and dedication. One employee, Andrew, has been highlighted for his exceptional knowledge and helpfulness, effectively assisting customers with upgrades and resolving issues. Though there is a desire for on-site technical support for certain device problems, the overall experience remains positive. Long-time customers, including seniors, express satisfaction with the assistance they receive, often leaving the store feeling well-supported and confident in their devices. The store provides options like prepaid plans with no annual contract and unlimited data plans that include nationwide AT&T 5G service at no extra cost.
Andrew was extremely knowledgeable and very helpful with my questions and I appreciate his willingness to help me.
December 2025
Andrew is awesome and good at his job!!! He helped me with my sons Xmas gifts and getting my watch added he also took the time To help me with my bill!!!!! Ask for Andrew when you come to this store!!!!
September 2025
Police that they could have done was call and warn me that my AT&t prepaid phone number was about to expire, 😠I'll never be able to get it back now and I'll likely end up getting hacked because of it
