Brakes Plus, established in 1990, operates over 100 locations and is dedicated to building strong relationships with customers, vendors, and employees. The business emphasizes quality products and world-class service at competitive prices, guided by core values such as integrity, teamwork, and friendliness. Recent reviews highlight the positive impact of new management, particularly the manager Chris, who is noted for being honest, respectful, and patient in addressing customer concerns. Many customers feel comfortable due to the thorough explanations of services and pricing, making the experience less intimidating. Quick service and effective communication about costs and necessary repairs are frequently praised. Overall, Brakes Plus in Omaha is recognized for its great customer service and commitment to ensuring that all customer questions are answered.
