Brakes Plus, founded in 1990 and now with over 100 locations, is known for its focus on building strong relationships with customers, vendors, and employees. The business prides itself on providing quality products and great service at a fair price, guided by core values such as integrity, teamwork, pride of workmanship, and continuous improvement. Customers consistently praise the friendly and helpful staff, especially mentioning employees like Adam and Brenden for their excellent customer service. Many reviews highlight how staff go above and beyond, offering free assistance, quick service, and genuine care, even when the customer’s car issues are urgent or unrelated to their purchase. The technicians are experienced and efficient, able to handle multiple vehicle needs promptly. Overall, Brakes Plus is highly recommended for its professionalism, welcoming environment, and reliable car care, making it a trusted choice for many looking for quality service.
