The UPS Store #5678 in Omaha provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. This locally owned and operated store is committed to helping customers with their needs. Customers frequently praise the quick and efficient service, noting that employees are always ready to assist, even during busy times. The staff, including Krystal and Alex, are recognized for their caring attitude and dedication, often working diligently to clean and prepare the store while ensuring customers are served promptly. One employee, Zameer, received high praise for being professional, knowledgeable, and helpful, offering the best solutions without the need for detailed explanations. Customers appreciate how quickly they are helped, with some mentioning being in and out within minutes. The store’s friendly atmosphere is complemented by staff who genuinely care about customer service, making each visit smooth and satisfying. The only minor complaint was about an air freshener that caused headaches, but overall, the store is known for its fast, professional, and friendly service. Located in the American Interstate Shopping Center at 156th Street and W Maple Rd, The UPS Store #5678 is a reliable choice for shipping, printing, and mail services.
My favorite UPS store, and that's 100% due to the excellent staff! The only issue I ever had was Amazon's fault.
December 2025
The staff are rather robotic, almost grouchy. Not the friendliest of places.
November 2025
Occasionally you are greeted by a rude employee, but they alwget the job done and I never worry about my packages. This is a very busy store and can get crazy, but I am always confident in the service they provide.
