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“Dylan and Dominic were the absolute best to work with. This has been the best experience in getting new phones in years. Will gladly make the drive to work with these guys again. There was no pressure, and made the decision easy with the advice offered.”
“My son and I went into purchase new phones and new watches. Cory and the sales Rep Nick were very patient with me. They walked me through the entire process that seemed difficult to navigate and they made the process flow seamlessly! They were so kind and I will definitely go back to purchase more products from them. Great store run by amazing management! The best experience I have ever received at a Verizon wireless store.”
“Amelia, great service exactly what she priced it out to be everything is amazing and she talked me through the whole process until I understood it and even help me get rid of a bad phone in the process thank God and basically switch this one out for next to nothing I definitely recommend her and the store.”
“I stopped in 20 minutes before close on the night before Thanksgiving because my phone was inoperable. There were already 4 other customers in the store and Josiah did an amazing job of handling all of us by himself! He courteously and patiently solved each person’s issue and helped me get a working phone within my budget.
He’s always so helpful when I stop by this location, but this time was particularly impressive. Josiah is a pro, does his job well & always with a smile.”
“For the first time in a while, I had a great experience at a T-Mobile store. Hayden was very helpful which my phone having issues, as well as helped me save money with home internet. Highly recommend the home internet and Hayden.”
10AM - 8PM
14919 W Maple Rd Ste 104, Omaha
Mobile Phones
“I am grateful for the great service Julian provided at this location. He was courteous, professional and very knowledgeable. He took
extra time to help with our situation and we had a solution very quickly. I appreciate him!”
“Jake the manager was really knowledgeable, professional, and very patient. He went above and beyond to take care of issues. Highly recommended! Great customer service!”
7AM - 11PM
12500 K Plaza, Omaha
Mobile Phones
“Why you let me down Target wasn't even a weekend and the lines are outrageous it was one cashier and self-service open what do you think you are Walmart your Target customer service quit it let's get back to where we're supposed to be we're not Walmart we're Target thank you very much”
“Micah is absolutely amazing! He went above and beyond to make sure everything with my phone transfer was taken care of perfectly. He took the extra time to do things right — even while training a new employee — and handled everything with care, patience, and professionalism.
It’s rare to find someone so knowledgeable, reliable, and genuinely dedicated to providing excellent customer service. I was so impressed with Micah that I would love to hire him at our own company! He’s a true asset to his store, and I hope his team knows how valuable he is. I can’t recommend him enough — if you get the chance to work with Micah, you’re in excellent hands.”
“Jeremy helped us get a replacement phone today. I can not say enough good things about this man. Talk about efficient. He had our problem solved and us outta there in the shortest period of time I have ever spent at a cell phone store. He deserves several raises and a company-paid, tropical vacation somewhere. He also wears fabulous cologne. If you have a problem with your phone, go see him. You won't be sorry.”
“My partner and I went to this location on 1/17 to add a line and get new phones. We worked with Jackson. We had an issue getting an approval. We ended up leaving. Jackson text me 10 minutes later saying him and his manager were able to push it thru and to come back to complete the process! When we came back there was an issue with the phone being in store/shipping to my home. He sat on the phone with Verizon customer service (the worst) for 30 minutes getting this taken care of! We were super impressed with how he handled everything from walking into the store to leaving with our new devices! Thank you Jackson!!”
“Exceptional service from Gustavo at T-Mobile. He spent nearly two hours making sure my grandma and mom were set up with new T-Mobile Wi-Fi, working through issues no other reps attempted to fix. Huge thanks to his manager Adam as well — both were incredibly helpful. Give Gustavo a $10/hr raise. ⭐⭐⭐⭐⭐”
“I went in after having so many problems with my phone. Yazira helped me. She is the best. She was patient and kind. She was not rushing. She really tried to solve my phone problem and was successful. She deserves a raise. ??”
10AM - 8PM
12240 L St #103, Omaha
Mobile Phones
“Luke, Dehlia and Ana are extremely knowledgeable at their jobs. They got me a new phone and set me up on everything . All of them went above and beyond their duties in helping me. You have very valuable employees. Keep them”
“Manny and Tyler went above and beyond in customer service. I needed to replace my damaged phone before any store would open the next morning. Phone store was already closed and I knew Cox was still open and had a limited selection. They stayed after their normal closing to set up my new phone. Cox also gained business as they could bundle cable and internet together with my phone network provider. Now I have one bill, not two, and an overall cost savings of approx 20%.”
“Thank you Sarah for working through every angle possible to get my daughter a replacement phone after her current one crashed. You were patient with us knowledgeable, thorough, and professional!”
“I had the best experience at this Verizon. Zayy was amazing. I came in to have my info transferred from my old phone to a new one. I had previously been told I would have to pay $40 for this service. He told me that was not correct. So right off the bat he saved me $40. I also wanted to get my bill lowered. He seemed to work magic and got my bill down $30. And a bonus my next bill would only be $25. Amazing. He is a true asset. He didn't rush me even with the store being quite busy. I really appreciated that as well. Because of him I actually decided to stay with Verizon because I was contemplating changing to T-Mobile. He was able to retain me as a customer. Every experience/employee should be like this.”
9AM - 7PM
12180 L St #101, Omaha
Mobile Phones
“I went to a different Verizon store and I was so frustrated when I left that I was considering choosing a new cell phone provider. The staff at this location was incredibly helpful and friendly. They were knowledgeable and I was greeted immediately. I was given clear information and they took care of the issue I was having. I will definitely choose this location the next time I need something!”
“Elaina was great help for me to get my phone activated and set up through all of the technical issues she showed great patience and worked through it all! If you go to this Verizon ask for Elaina she will help you out a lot! Thank you Elaina !”
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“I had the best experience today at Verizon and that’s in large a big thanks to the Manager, Josh. He was warm, helpful, communicative and importantly kind. This is a Verizon branch I would travel far and wide to….10/10!”