Victra, a Verizon Authorized Retailer in Omaha, NE, offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store is committed to providing a positive experience for its customers through knowledgeable and friendly staff. Several reviews highlight the excellent customer service, with staff members like Daniel, Jonathan, Ben, and Christina being praised for their helpful, caring, and informative approach. Customers appreciated the staff’s willingness to assist even close to closing time and their ability to address questions thoroughly. Many customers noted that their experiences at Victra were much better than other Verizon stores, with some mentioning long waits and poor service elsewhere. Overall, the store is recognized for its trustworthy, fun, and profitable approach to connecting customers with the right technology solutions. The staff’s dedication to helping customers find the best devices and support makes Victra a preferred destination for Verizon services in the area.
Nick saved my bacon when my phone broke before flying out the next day and I needed a new screen protector. He even put it on for me and made sure to remove all dust and bubbles, and wished my wife and I safe travels on our trip. What an awesome experience!
March 2026
Aaron help me and my parents out with their new phones and was amazing! We really appreciate all his help and friendliness! I would recommend visiting his store in Gretna anytime!
July 2025
I was having problems with my 4 year old phone’. He helped me to purchase a new one and helped with my IPad too
