Verizon, a leading provider of mobile and internet services, offers a convenient shopping experience at their Omaha store. Customers can visit the store or shop online to meet their latest mobile, 5G home internet, or business needs. The store provides various pickup and delivery options, including free 2-day shipping, express lockers, and same-day delivery where available. The customer service at Verizon has been praised by many. Employees like Chase, David, Leia, and Garrett have been described as knowledgeable, patient, and personable, helping customers navigate any issues with transferring service or transitioning to a new phone. The staff takes the time to explain different offerings and features, ensuring a smooth and enjoyable experience. Customers have consistently reported receiving excellent customer service at the Verizon store. Even for those who may struggle with technology, the staff is attentive and provides the necessary time and attention to address their questions and concerns. The store's friendly and diligent approach has earned it a reputation as the best in town.
Brandon helped me yesterday fix an issue with my phone.He was super helpful and friendly and kept calm when they were going through a lot of issues in the store. I really appreciated his help and fixing my issues really quickly.
August 2026
Tim was awesome!! He was so helpful and helped me set up my new phone! You can tell he really enjoys his job! And he told us multiple ways to save money with our accounts, which we really appreciate because no one has ever told us that before! Tim is amazing!!
July 2026
Tim at the west Omaha store is a true gem!! He solved all my issues! Was most helpful!!
