Metro by T-Mobile at 1016 W Sunset Rd offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, including Makayla, Sofia, Joseph, Sonia, and Aaron, provide excellent customer service, walking customers through the best prepaid plans with unlimited talk, text, and data. Customers praise the knowledgeable employees and the overall positive experience at this location. While some customers express disappointment about the lack of free upgrades, the majority of reviews highlight the store's great deals, helpful staff, and convenient service.
Customer service was amazing. Pitha went above and beyond to assist with a phone and internet service.
July 2026
So helpful and kind. She answered all of our questions. My mother's phone was locked, she unlocked it (very quickly). Friendly, tech savvy with a smile. Keep up the great service thank you.
March 2026
I like ali and his service. He offered us a great deal on my daughter's new iPhone.
